Brooklyn, United States
3703 Mermaid Ave
$$ - $$$
+1 3474622166
N/A
Toilets
Wheelchair-accessible entranceWheelchair-accessible toilet
The review is not about amenities which are fine, but about the service. Staff is rude and shady. Where in the world except maybe in Russia will you be mandated to give up upon entry something of value for the joint to hang on to as a collateral or they wont let you in? I asked what do they consider valuable and the lady replied \car keys\, \cash and wallet from your pocket\, \jewelry\ and etc. I presume this is done instead of holding your credit card as a deposit for food and drinks service while inside. Hilarious. Then friends of mine bough bath broom and it was stolen. The employees who initially insisted the brooms are safe and did not allow the bucket for soaking the broom to be moved to your table for safekeeping, once the broom was stolen, later claimed they're not responsible. There got to be places better than this, run by human beings who are not mentally damaged by Perestroyka. P.S. since I can't reply to the \owner\ directly. The Spa's reply is golden:)
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Had an absolutely wonderful time at this sauna! The waiters are very kind and the food is absolutely delicious. It's the best place to relax in all of Brooklyn!
Awesome spot to hang out with friends. The saunas, jacuzzi, igloos & pools. With authentic Russian food, you can relax here all day! I highly recommend going in the winter time. The only con is it’s a trek to get here, all the way out in Seagate.
Nice clean socially distanced good food decent price . 3 at a time in the jacuzzi.
Had a great time service perfect i would recommend anyone to go and enjoy this classic place i lost a piece of jewelry n the staff called me n told me they found it god bless mermaid spa n their staff
Deli
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Wheelchair-accessible entranceWheelchair-accessible toilet