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Aqua-Tots Swim Schools Brownsville

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Brownsville, United States

aqua-tots.com
Baby swimming school· Swimming instructor· Swimming school

Aqua-Tots Swim Schools Brownsville Reviews | Rating 4.4 out of 5 stars (8 reviews)

Aqua-Tots Swim Schools Brownsville is located in Brownsville, United States on 3340 Pablo Kisel Blvd Ste. C-204. Aqua-Tots Swim Schools Brownsville is rated 4.4 out of 5 in the category baby swimming school in United States.

Address

3340 Pablo Kisel Blvd Ste. C-204

Phone

+1 9565427946

Service options

On-site services

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet

Open hours

...
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J

Jon Gonzalez

This place is the best! The staff, especially Mr. Damien, are wonderful, patient and knowledgeable on how to teach my 4 year old daughter. Not only has my daughter learned how to swim but she enjoys it and looks forward to the long drive twice a week. I completely recommend AquaTots.

R

Raquel Stanley

friendly staff. kids progress very well with skills. keep safety measures about covid

L

Luis Herrera

I was calling for 30 minutes to confirm an appointment prior to driving my way to the pool. No answer. I get there and the desk was unattended. Waited for 10 minutes until the instructor came out and was also surprised looking for the receptionist. I wasted my time. Why have a receptionist if they're are gonna go missing for 30 minutes. Management needs to do something about it. Wasted my time because nobody could help me.

Y

york Winchester

Great im going there when ever I can

D

Doctor Lore

This place is completely crooked. They regularly decided to close during regularly scheduled swim classes for my son, and we would find out only when we arrived. Sometimes they would send out a notice ahead of time, but sometimes they wouldn't. They say they will schedule make up sessions for closures, but they regularly then close at the times for which the make up classes were scheduled. At this point, my son is seven classes behind due to their closures, but I was told they would only honor five make up classes, since that's all they bothered to input into their system. They then told me that the makeup classes they did schedule were input automatically for days they knew they were going to be closed and told me that if we had wanted the other two makeups we should have called within an hour of the scheduled class times... this, despite the fact they were closed and not answering their phone at those times. When I asked for a refund, since as of this Saturday they owe us for two months of classes they have not delivered, I was told their policy is no refunds. I asked if their policy was also to take payment for services and then not render those services and the manager rudely started blasting loud music at me through the phone. They then hung up on me and immediately called my wife before I talked to her, lying and telling her they had come to an agreement with me. Since she didn't know the score and was really tired she said okay, not knowing that this was subterfuge on their part. I finally got through to them again and was told that since two of the classes he was due were from October that they expired in December, despite the fact it was impossible to do the makeups in November due to all the closures. Do yourself a favor and stay away from these guys. They are nothing but crooks.

D

Danica Rae Bird

The employees and the coaches are fabulous - They are sweet, kind and accommodating. They treat my daughter so well.... She loves to come. She has had three coaches and they are all very good. Somehow she connects to Mario. He really has something special. He is patient, and really cares about how she is doing. The school is always clean and the pool is warm. We love it and always encourage friends to take their children. Thank you

N

Nathan Stoltz

Both of my daughters have been taking swim classes for over a year. Instructors are very good and convey their instructions well. My daughters have become strong swimmers and they absolutely love their classes and look forward to going. The instructors have taught them valuable life skills, which we are grateful for, and my daughters have made many friends in their classes. The staff is very accommodating with their schedules. It's very easy to switch your days around as needed. If you do need to cancel, as long as you cancel an hour in advance they allow you to make the classes up as well. I highly recommend Aqua-Tots to anyone with children.

C

Claudia Moran

I couldn't be happier. They are so nice! The instructors are extremely qualified. Most importantly, my daughter has learned so much. It's unbelievable!

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