Grayson, United States
689 Grayson New Hope Rd
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+1 7709638227
N/A
We wanted to help out my parents by putting in sod while we were visitingthem this summer. Buck Jones was able to fulfill a 2 pallet order for us. It arrived right on time and was in great condition! I actually never set foot on the nursery, but Dave helped me out over the phone. So pleased with them!
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This business has truly learned how to take advantage of a “crisis “. I’ve been a customer at BJN for at least 20 years and now I can’t get mulch dumped in the bed of a truck and pay (could pay over the phone or many other ways) because they want to cut down on traffic. Oh they will deliver it “For a Fee”. I spoke to a young man at the business his tone told me he didn’t care whether he had my business or not. Well if he doesn’t care neither do I because there are many other places serving the public and safely. Very disappointed that Buck Jones is so willing to lose longtime customers so easily. Seems like everyone else in the business is open and ready to take my money gladly.
Very rude management Their website say they are open till 4:30 they refused to take my load pls drive make sure arrive b4 3 pm I will never be this place again they are not respectful at all
May 10th 2020 2:30 p.m., drove up and parking lot full and missed the the 24x36 sign that said closed to public at the front office. Parked and started to walk the facility, was impressed with the amount of plants to chose from. I was there looking for rocks and plants to landscape my house. While there looking, got greeted with a young female employee and asked if I had a commercial account l, said no. Was asked immediately to leave the premises. I Asked that all other business had open to public, when do you plan to open and was referred to your website and again to immediately to leave.our else...will never ever recommend this business to anyone, very rude employees as you can read in other reviews. Took my business to Luxury Landscape in Lawrenceville which was happy to help me spend my money on on Rocks and boulders and referred me to other nurserys. Very bad management. Would give you zero stars....never again......dont waste your time....
I was turned away due to the Covid19 outbreak. It was very frustrating as I only needed .5 yds of compost and there was no need to even leave the truck and have any contact. After hours messages don't indicate this, nor does the website. I can understand closing the plant center, but closing the loading yard with no physical contact isn't necessary. Luxury landscape may be the place to take my business as they still service the community where contact is minimal or none. Shame as I live less than 1 mile from BJN in Grayson.
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