Buckeye, United States
824 Monroe Ave
N/A
+1 6234446204
In-store shopping
Great prices. Solid workmanship. Great company.
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I was referred to Century glass by another glass company. I needed my shower door replaced. I ordered and paid upfront 957.90 and waited 2 weeks for them to install. While they were at my house installing my Son was home, I turned on my security cameras and saw one of the workers lying on my bed talking on the phone. I find this really disturbing. So I set the camera to record and watched the other worker doing all sorts of Martial arts moves in my bathroom. Again very strange and disturbing. When I got home I found that the installation was of poor quality and there were globs of silicone left on my tile floor. I contacted the company and let them know my concerns. I was assured that I would get a call from the owner. The owner did not call me till the next day and then told me that he fired one of the men and now has to look for help. Like I created his problem. He did offer to repair the problems with my shower and an appointment was set.
Had a double pane window fixed fast. Very impressed with the quality of work, and their quick turnaround time.
Reason for 1 star is as follows: We were pleased with prompt response to replace a large broken thermal window. We also asked about security screen on front door plus a screen on replaced window. When window installer arrived he knew nothing about either additional requests but said he'd measure for window screen saying he'd talk to boss re: how to affix it around window without damaging frame. He even explained they install \golf screens\ on courses to protect their windows. When finished I had to point out quite a lot of the broken window glass he hadn't seen that had been dumped on the ground. He kept walking through it as it was being pointed out to him even. This after he was told twice this is our large dog run area so the screen and a clear area is important He tried to help me clean it up. This was mentioned to woman taking orders/calls WITHOUT ANY condemnation about installer, even saying, \he probably couldn't see it in the bright sun.\ After a few days and no estimate on screens had happened, a second call was made to inquire about it. To date they've NEVER called back!
Got security door for the front and screen door for the back with pet screen. Love love love!!! Pleasure to deal with from beginning to end. Very thorough and knowledgeable. Thank you! We will be back for any future needs and will recommend them
Deli
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