Northtown Lexus Service

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Buffalo, United States

northtownlexus.com
Lexus dealer· Car repair and maintenance· Car repair and maintenance service

Northtown Lexus Service Reviews | Rating 4.4 out of 5 stars (8 reviews)

Northtown Lexus Service is located in Buffalo, United States on 3845 Sheridan Dr. Northtown Lexus Service is rated 4.4 out of 5 in the category lexus dealer in United States.

Address

3845 Sheridan Dr

Phone

+1 7167804500

Service options

In-store shopping

Accessibility

Wheelchair-accessible entrance

Offerings

Car washOil changeRepair services

Open hours

...
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Justin Coretti

The sales team convinced me to make the over two hour drive to their store to purchase a vehicle after I explicitly told them that I didn’t not want to make the long trip out there unless I was sure I’d be driving out in a new car. The salesman assured me he’d move on the price of the car and they could check out my vehicle for trade-in. They wasted half of my day in driving alone just to tell me they could reduce the vehicle by 200.00. Would not recommend.

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Sandy Battaglia

Just purchased our 8th Lexus. Had a great experience with Zak, our Sales Rep.. We keep coming back because of the great cars, great service and great Sales Reps.

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Paul Whittam

Our family has purchased a number of vehicles with this dealership over the years and we deal exclusively with Zach Barringer. He always works hard to find us the vehicle we want and the best deal. We have never been disappointed when dealing with Zach. He’s very easy to work with and handles all the details. The entire dealership has always gone out of there way to give us the best experience, and they follow up with you each time to get your feedback. A first class operation.

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Mandy McDonald

I purchased a used car and had the following serious issues: the car inspection was faulty and did not find that the antifreeze was so low that the car had minimal heat/suspect proper engine cooling. The salesman was rude and didn’t want to fix the issue because he thought it would cost too much! I had to check my own fluids before I left the lot!! Even though I put a deposit on the car, I was pushed to take the car the same day - this was not possible since their financing and warranty costs were not competitive with my own sources. Management at the dealership was demanding of my salesman to close the deal ASAP which led to him pressuring me unnecessarily. I was greatly inconvenienced due to their timing. I spoke to the finance person and with another Northtown location about my treatment and I received ZERO response. I would not purchase from Lexus Northtown again!

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J. H

Great experience! Very helpful people there! Their customer service was so great that we decided to buy a Lexus over a Mercedes (because the service in Mercedes Williamsville was not good and they were pressuring us to buy their car to make a sale!) Lexus Northtown was very attentive and made sure we walked out with everything we needed when we bought our first new car. Dotted every 'i' and crossed every 't'! Did not feel rushed or pressured at all! Jacob was the sales person who helped us-Thankyou!

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T Hoffman

A truly painless process from start to finish. We worked with Zach who was very knowledgeable and easy to work with. It definitely felt like a personal interaction and not an overall sales process. Highly recommend!

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Daniel Cartier

Zach Barringer is an outstanding salesman. He took the time to listen to our needs and help us find the perfect car that exceeded our expectations. He completed the entire transaction within a few hours. I can’t say enough about the team at this dealership. They had an amazing inventory and because Northtown has so many locations we were able to look at everything they had available very easily with ONE sales professional. Just come see Zach and save yourself time, energy and money.

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Eileen and Robert Fine

We have had only excellent experiences with Northtown Lexus. The general manager makes it easy to do business with the dealership. Our sales person Justin knows the cars well and is always available to answer questions, even after the purchase takes place. The service manager Greg is there to be sure service is well performed and timely. And the Lexus products are great cars and SUVs. Nothing bad to say about Northtown Lexus.