Knoxville, United States
8819 Valgro Rd
N/A
+1 8655777055
In-store shopping
Wheelchair-accessible car park
I've been fishing out of Bullet boats for about 20 years - maybe 25. I'm currently in my third Bullet (bought it in 2009). Before that I owned an Allison. Everyone talks about how well the boats are designed, how carefully they are constructed and how well they run. All of this is true. But there is another reason to choose a Bullet ---- the service: before, during and after the sale. When I bought my latest Bullet, it was bigger than the ones I previous owned, and there were a lot of new options that I really knew nothing about. The dealer was unsure about some of my questions, so I called Tom Presley at the factory (had dealt with him previously when I bought my other two Bullets). Tom patiently answered every question and made solid suggestions about a few things I hadn't even considered. . Now fast-forward 11 years. I called Tom a week ago to ask about getting a new live well control switch and replacing one of the rear drive-on guide boards on the trailer. Tom remembered exactly who I was and what model boat I have (he even recalled the color). The company that built the live well control switch was no longer in business, but Tom found one and sent it to me - total cost was 20. Tom contacted the trailer factory for me, ordered the boards (making sure the carpet color matched the carpet on my trailer) and arranged for them to be shipped straight to me. Total cost was 35 I kept asking Tom if the prices were correct - they were far lower than what I expected to pay. He refused to take any additional payment. I never expected anyone to personally go handle all these details (like getting me a discontinued part for the live well system,) The quality of the boats \sold\ me on Bullets years ago. Staff members like Tom are the reason I recommend Bullets to anyone who asks about them. If you're considering an upper tier bass boat (They aren't the cheapest boat out there - this is a high end boat), you really need to look into the Bullets.
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Small,but very helpful,if you need a switch or a shirt or anything having to do with a bullet, Tom and crew WILL get it done,they run a business like it should be,,,, customer first,,,,
I am rating this for my husband.... he said it was so amazing and he had no idea so much went into building a boat. Every one each step was very informative and extremely friendly. Thank you Bullet Boats for an enjoyable visit. Charlie Hinds & Andy
Hand built quality at its best...
Great tour
Love the experience!!
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