Burien, United States
818 SW 142nd St
N/A
+1 2062441023
Randy called me regarding an estimate request: I had a number of questions and he fielded them with great communication and eased many concerns. Many other companies would simply schedule an appointment without any details...Randy made sure he knew what was going on fully and offered many recommendations over the phone/email without a full in-home assessment. I will definitely keep Robbins & Co. on the contract call list!
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This review is based on the customer service. We had a water intrusion problem in our finished basement after excessive rain just before Christmas. We called around and Robbins & Co was one of the few places that could send someone within a week. They came by and gave us an honest opinion and suggestions without cost. Options included digging up the basement and adding a sump, or doing some simple exterior projects to keep water from draining toward the foundation. I appreciate them providing us options that did not require Robbins & Co. While we ended doing the exterior work to keep water away from the foundation, we would recommend them for their great customer service. If we ever have need for foundation repair, we would not hesitate to call them in the future for their input.
Where do I begin?! First, I'm not easy to please if you are not delivering as much or more then you promised. When it comes to Robbins & Co \I am very pleased!\ As part of my investigation of the local companies, the Robbins and Co experience earned my 5 star rating in every way. From the initial phone contact Q&A, to the initial visit contact to assess the work and present a quote, to the actual work performed and follow up to ensure satisfaction it was as much or more then promised. It's been 4.5 month since the concrete leveling was completed and no sign of issues have popped up. I needed my large concrete porch and steps as well as my sunken driveway/garage area leveled. Robbins and Co earned this review on all levels. I certainly recommend contacting them for your project.
Grateful for Lee coming out to take a look at and answer questions in regards to our foundation concerns. Was easy to get an appointment quickly and Lee came on the agreed upon time. Lee was professional and knowledgeable and we will be recommending Robbins and Co. to any friends and neighbors that might be having foundation issues.
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