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St. Anne Medical Center - Emergency Room

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Burien, United States

chifranciscan.org
Emergency room

St. Anne Medical Center - Emergency Room Reviews | Rating 2.2 out of 5 stars (5 reviews)

St. Anne Medical Center - Emergency Room is located in Burien, United States on 16251 Sylvester Rd SW. St. Anne Medical Center - Emergency Room is rated 2.2 out of 5 in the category emergency room in United States.

Address

16251 Sylvester Rd SW

Phone

+1 2062449970

Service options

Online care

Accessibility

Wheelchair-accessible entrance

Open hours

...
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K

Kirk Meeks

Staff was very helpful and caring even in a very busy time. Treated me with respect and kindness through the whole process.

J

jeannie via

I had my first covid round today. Staff was so friendly. They are very organized

C

Crystal Fincher

We were seen quickly and the staff (Dr Hendrix and Darinka the nurse) were very caring. They were thorough with their tests and provided good follow up instructions and a referral to a specialist for a follow-up. I hope we don’t need another ER visit, but if we do, I’ll definitely come here again.

D

Dao Ra

Usually I’m very patient. But after I’ve been waiting for 4 plus hours for a room after being seen in triage already I got frustrated. They couldn’t give you an estimate wait time and those whom came after me were taken back before I did. The lobby wasn’t full. They didn’t bother to check if you’ve been help already. And staff was very unprofessional sitting there gossiping about personal life.

R

Real Review

As a healthcare professional it’s important to put your work-self aside, and remember you are working with a real person going through real challenges. Rapport and trust can be built if you show empathy, compassion, and understanding with a non-judgmental approach. This will help minimize, or avoid altogether, miscommunication, mistrust, and unnecessary injuries and help you determine what needs the patient has. Family members also need the same approach. Simple education is very important. Leave out the shop talk, unless absolutely necessary, and then be prepared to explain any terms or procedures that may be difficult to understand — without talking down to the patient and family members. Take it slow and have patience. Imagine yourself or your loved one going through the same thing. This will increase your empathy greatly. At the opposite end of the spectrum, do not leave the patient and/or the family members in the dark about the situation. This can cause anxiety to skyrocket and tempers too flare. Sadly Highline Hospital staff have no type of respect for others.

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