Burke, United States
6035 Burke Centre Pkwy
N/A
+1 7039780756
Impossible to get a hold of. Condescending when I got a hold of someone, and the bill seemed shady as it was difficult for me to understand what I was actually being billed for.
like
I'm not a client. I'm a patient whom receives past-due notices for bills I've paid months prior. This company can't perform the most basic task of posting a payment to a patient's account balance. UPDATE: They were backed-up due to their telework switch. Their billing was updated recently.
Completely unreliable billing service, does not show full detail on their statements so that customers get surprise bills the month after paying off the so-called total balance. Unreliable, untrustworthy, I will not frequent physicians that use this practice.
Our practice has been with Physician Billing Service (PBS) for nearly 9 years. PBS has consistently provided very prompt and knowledgeable billing and collections services. As we have grown and expanded services PBS has been an excellent partner in maintaining a prompt return on our account receivable. Claims are filed promptly and prompt feedback is given for any issues that arise with a claim. Michele and her staff are very attentive to the details of each claim to make sure the claim goes through with as little difficulty as possible. Everyone is very personable and dedicated to high quality professional service. I highly recommend PBS for billing and collections.
I recently was diagnosed with a severely damaged rotary cuff shoulder injury and was subsequently advised that a reverse shoulder replacement would be my only alternative for restoring reasonable usage and movement. With my typical 70/30 employees health benefit I was sure (ahead of time) that I would have many questions where uncovered benefit bills were concerned. My billing representative, Melissa at PBS was helpful, considerate and cheerful throughout. Though the shoulder remains \a work in process\ my understanding of the charges, not covered by my health insurance, I understand and am at ease with. Thank you Physicians Billing Service for your outstanding service...
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