Burleson, United States
600 N Burleson Blvd
$$$
+1 8175696130
N/A
Kerbside pickupIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
Believe only 1/4 of what General Manager David tells you. I am appalled the he can tell you one thing to earn business and then when it comes time to live up to what he tells you he hides under a rock. Sam's will never be as good as Costco. If you have questions present them in the reviews I will be happy to give feed back
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This Sam's is going down hill! They can't make up their minds as to when you can start shopping in the store. Was stopped today at 9:30 am and was told because I was not a PLUS member....I was not allowed in until 10 am? I was just at the store @ 8/10 & had no issues getting in at 9 am. When I asked for a manager even SHE could not give me a date when they change the time. MAKE UP YOUR MINDS SAMS about your operation hours & email your loyal customers. The manager finally let me in and I was out by 10 am. Too many issues with this store. Will probably not renew. Thanks for enforcing the mask rule.
Great service all around from membership sign up all the way through checkout. The staff is friendly, professional, and assisted in every way possible to ensure that my needs were met. They also informed us about the pick up and online services that are offered to members. Overall completely satisfied with my experience today. Definitely a return customer.
Bad experience in Tires and Battery. Employee appeared to be intoxicated, made it difficult to buy windshield wipers amd then attempted to install them with great difficulty. He had to have another employee do it since he ruined one set of wipers and possibly damaged my wiper assembly.
Love the store. Never had problems with staff or in-store service. Call in Customer Service is a whole different matter.. I called two times, the phone rang seemly forever only to have it answered THEN hearing someone and just as quickly hung up on. There was another review with exactly the same issue. Get it together please as my call was just as important as someone in store...
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