Burlington, United States
1250 Swan Dr
N/A
+1 3607574600
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Assembly serviceRepair servicesService guarantee
The service here was quick, they found exactly what we wanted, and delivered excellent attention to detail
like
After a fiasco with Home Depot, we needed to schedule a carpet installation within 2 weeks time (before our household goods were delivered, but after closing on our new house). Our real estate agent recommended Great Floors because he previously had some clients that also needed new carpet quickly and had a good experience. Chris was very knowledgeable and helped us choose a carpet that would coordinate with our wood floors, was comfortable, wouldn't be too tall for our doors (I really didn't want to have to shave them down), and was able to be delivered and installed in time. He actually did the house measure himself. The subcontractors who did the installation were friendly, efficient, and made sure we were happy with the finished product. Would definitely recommend.
The best experience with this company and the store manager Jeff was particularly helpful in choosing floors for our grandparents home. They thought of all the things like transitions and making them as flat as possible to reduce the fall risk. The installers were amazing and worked extra hard to make the transitions perfect, the attention to detail was above and beyond. Thank you for all your help in getting this done quickly and efficiently, we will be coming back for future projects for certain!
Jeff and his crew went out of their way to find the “perfect” carpet that sadly had just became discontinued. I had a wait a few extra days, but as soon as it arrived, Russ was on the phone and he and installer Randy were here to get things done. Randy, a long time installer, was efficient, careful and tidy. The room was done in no time flat, perfectly clean and ready for company once again! Thanks. That’s why you’re called Great Floors and not just good floors!
**It was tough** Months into a simple flooring project. Still not finished. Every time we call they say the materials just got in “yesterday” and they’ll finish by the end of the week. The cigarette butts all over the yard where a nice touch too. I appreciate that....3/7 they just tacked on 547.82 cents to our bill and they still haven’t finished.**Update 5/6** Since my last post they sent someone out to measure...and they’ve not done a single thing!!!!! I made the mistake of paying, so they don’t seem to care or remember us. I’ll be filing against them shortly, despite the owner claiming the job is done..the pictures are still 100% current. Update 5/16. Spoke to manger last Wednesday, gave him a full 7 days...didn't call me back. Left him a VM this morning. ** Update 5/29** We're done. I do feel like in the last week Shad, did go out of his way to make sure this thing got wrapped up. The work is amazing and it's unfortunate it went this way...but the floors do look amazing.
Deli
The best companies in the category 'Deli'