Indian Harbour Beach, United States
1777 S Patrick Dr
N/A
+1 3217794864
Richard got me out of a real bind. He was able to do the job the same day I called. He relocated my pool pump/filter and worked directly with the onsite electricians. His work was neat and timely. I would highly recommend C&W
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Purchased new sprinkler pump and installed by owner. Several months later I call and ask them to come look at the rust that has accumulated around top and lower seals and charged me 85 for a warranty call and told me that is not his problem and that it has a leak and wouldn't repair or warranty the pump. He wouldn't return my calls and confronted him when working at the neighbors home and was very rude. Stay away from this company.
I stopped by CW shop asking for advice (not requesting a service call) on a pool vacuum cleaner they sold thats still under warranty (after spending almost 800 on the vacuum and service just few weeks earlier). Debbie looked up the purchase & service invoice and verified it’s still under warranty and said her husband Richard “just happened” to be in the neighborhood later so he won’t mind to drop by to look at it (which he did). As it turned out, the water level was low so the pump was losing suction. He called me and said the vacuum cleaner worked fine but the water was low so he turn the water on and the service call was 85. I relayed my conversation with his wife. His response to me was “I thought you might appreciate my work and potentially saving you from having an overheat pump”. I wish they were up front that it’s going to be a service call.... Its not the 85...It’s the principle. After reading several reviews, it appears my experience is not the first. I will not use them again and would not recommend friends, families or neighbors. If you do, be sure to get an estimate upfront in writing. Chief T.
Very exorbitant prices for the services rendered, especially for simple service calls where no work is performed. I highly recommend going through someone else. It's worth finding someone on mainland. He charged alot for the pump, alot for installation and when it stopped working one month later, he charged an outrageous fee to correct a problem that shouldnt have happened had it been done right the first time. He should have fixed it for free since I already paid him once..I didnt even get an apology. His estimate over the phone wasnt anywhere near what it ended up being and he did not ask for permission to perform work that was never mentioned or discussed at any point. Very bad buisness.
Exceptional family-owned business! Customer service, attention to detail, and performance -- all top-notch! Installed new irrigation pump and motor within 24 hours of request. Thank you!
You need it either Richard has it (in the back somewhere) or gets it for you. Great asset
I had a great experience getting my irrigation pump replaced. The one I had seized after rusting out from poorly adjusted sprinklers and exposure to the elements over time. C&W replaced the old pump, added in a new priming valve, and installed a cover to protect the motor. The work was done quickly, pricing was reasonable, and he couldn't have been more courteous throughout the whole process. Highly recommended!
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