Calhoun, United States
171 W Belmont Dr Suite 1
N/A
+1 7066291223
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Do not trust what you are told! I was straight up lied to multiple times by the manager Eddie and assistant manager Tyler. Led to believe the galaxy s8 was worth 700 trade in vs the actual 350. That clearly states online after I done my own research. I was told by another location that this is a common issue they hear regarding the Calhoun location. They stated customers come in a lot saying they were given misinformation about a current promotion. Do your own research before you go. They also tried to make me believe the trade in promotion was for new lines only when I first arrived as the advertisement said other wise in the same store. Also some of the phone cases are twice as much as every where else. I purchased a Speck case from Best Buy for 25 vs 40-50 in the ATT store. Felt more like going to a shady used car dealer. This is just the highlights of my issues.
like
This At&t store and the company as a whole has been the biggest nightmare for the past 2 weeks. Their lack of organization and information being spread to their customers is horrid. I had originally gone to the store on December 10th to order a new phone for myself for Christmas. Everything about ordering it was perfectly fine. However, I was sent the wrong color phone, this was a mistake made on either the store or warehouses fault. Therefore, I took it back to this At&t store to have them take it back and to order the correct phone. Apparently this is not the way you return a phone, so they explained that I needed to ship it back to the return address and then they will take me out of the contract. Now, I was not informed by this store that before I gave the phone to USPS that if I had called and gave them the serial number to the phone they would have gone ahead and shipped me the correct phone. This has been infuriating because now the phone that I have shipped hasn't even returned to the warehouse and they are unsure of when it will return to the warehouse and now there is no telling when I will receive the correct phone or if the phone I had originally wanted would be in stock. I will not return to this store for any reason as their customer service is atrocious.
Been in the store twice. Both times have been a complete waste. You can't get help. The store is closer to filthy than dirty. No product on display. It's a small store and they allow people in WITHOUT MASKS. Apparently you are expected to go into this covid test tube and assume their risk. No purex in sight anywhere. You can handle the ONE phone on display and become contaminated while you wait hours for any help all the while it's one maskless customer after another. Needless to say, I'll never step foot in this dump again. If this store represents the AT&T brand, I'm not even remotely interested in AT&T. In summary: this location is not even close to providing an acceptable experience. I'm confused as to why it even exists.
I had a couple of questions about my IPhone11. Alex was the representative who assisted me. He was very patient with me, answering my questions as he worked on my phone. He was very professional! He was so very courteous! When I got up to leave, he walked to the door and opened it for me! I was very impressed with this young man! He is definitely an asset to the Calhoun AT&T!
My wife and I recently switched from Sprint after 6yrs. We walked into the Calhoun Store and walked out extremely happy new AT&T Customers. We couldn’t be happier with the customer service team there. They were extremely pleasant and very knowledgeable and made our experience there great. We will absolutely recommend them to friends and family. Our Sprint service was horrible pretty much everywhere especially at home and around our property...well it was horrible everywhere we went here in Georgia, parts of Tennessee and NE Alabama....After switching over to AT&T our phones worked Great and finally I can use my phone in my home and around the property. Hope they continue to improve in rural areas like ours. Best.
Deli
The best companies in the category 'Deli'