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New England Eye Center - Cambridge

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Cambridge, United States

neec.com
Eye care center· Optician· Ophthalmologist· Pediatric ophthalmologist

New England Eye Center - Cambridge Reviews | Rating 3.3 out of 5 stars (5 reviews)

New England Eye Center - Cambridge is located in Cambridge, United States on 725 Concord Ave Suite 2200. New England Eye Center - Cambridge is rated 3.3 out of 5 in the category eye care center in United States.

Address

725 Concord Ave Suite 2200

Phone

+1 6178763660

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Hanh Lai

People were nice. Not a long wait. But I question their hygiene practice. I came for a general check up and next day I got a bacterial infection in one of my eye. The lens tool they used on my eyes, the doctor hand without glove touching my eye lids. All questionable.

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Elizabeth Onishuk

Though not an established patient with this practice, the staff were kind enough to grant me an emergency visit to remove a contact lens that had been embedded in my eye for nearly 3 weeks. The medical secretaries were professional and efficient; the the technician was thorough, and the doctor treated me promptly, capably, compassionately, and without pain. The office, too, was spotless. I highly recommend New England Eye Center of Cambridge for your ophthalmic needs.

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Ken Keefe

Had not been to eye doctor in decades. I was referred to NE Eye Center by my primary doctor to treat a severe stye. Met with Dr Ko and could not have been more pleased. She was very personable, informative, gave me a few choices of treatment and was on time actually saw me earlier than scheduled appointment. I actually left feeling I would like weekly eye appointment! I could not recommend any higher they are 11 out of 10 rating!

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David Titus

I have been treated at New England Eye Center for over 10 years and have always had a positive experience. The practice is busy but the doctors and technicians I have worked with have always seemed efficient, caring, well-trained, attentive to concerns, and (most important) very capable. In 2018 they moved from somewhat cramped quarters to a new location on Concord Ave, and my recent experience there was positive. Another reviewer complained of excessive phone hold times, but I have not been on hold longer than 2-3 minutes and usually it is much less than that.

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Willard Robinson

AVOID AT ALL COSTS. Waited on hold for 15 minutes only to be hung-up on, then 20 minutes to be hung up on. Then tried to check my insurance, which their billing department was incapable of, only to be forwarded to the receptionist that told me they didn't take my insurance - without even checking. I called my insurance and it seems that several of their doctors actually do take my insurance. AVOID AT ALL COSTS!

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