Campbell, United States
80 Gilman Ave #1
N/A
+1 4083760406
Repair services
Arrived on time, several competent, courteous, friendly installers took reasonable time, answered all my questions patiently- I had a lot - and did great clean up after carefully testing everything even called the next day to make sure the new furnace was working correctly. Their bid was easy to understand, provided a set of options and while not the cheapest, was also not the most expensive. We had experienced Supreme Air’s excellent responsiveness at the small office building we have, which led us to go with them for this new furnace.
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Writing this review on behalf of my mother who called Supreme Air Services the week before Christmas because her furnace was not working properly, Stephanie responded right away and was extremely helpful and scheduled a technician to come out that day. A technician arrived as promised, and Steven was wonderful, polite and professional, he explained everything he was doing so that my 87 year old mother understood, he was patient and kind with her and took care of the problem ( furnace fault code for failure to ignite ) quickly and it’s been working great since. Stephanie called the next day to follow up and make sure everything was taken care of and still working properly, an extra step most companies don’t take, but much appreciated! Thank you Supreme Air Systems!
My experience with Supreme Air Systems went really well. The maintenance person found the issue and I was nervous about my older system actually getting repaired, but he got the job done! He was also very respectful of my space, wearing shoe coverings not to get my floor dirty, and made sure my vents were all open before leaving. I was thrilled! Everyone I talked to on the phone along the way was also very friendly, keeping me updated on the replacement part I was waiting on. Highly recommend this company.
We had an installation issue but Supreme Air went well beyond our expectations to make sure that we were well taken care of. Many thanks go to the technicians, office personnel and management for their support and service. You fully deserve all 5 stars
Stephanie scheduled my maintenance visit and Stephan R provided my semi-annual maintenance. He was professional, detailed in his task completion and friendly. He found traces of a termite infestation and showed me a picture. I jumped on that right away. I continue to appreciate the Supreme Air Systems. Katherine M
Deli
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