Captain Jack's Seafood Locker

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Seward, United States

captainjacksalaska.com
Seafood market· Retail· Food And Drink· Gift shop· Seafood wholesaler

Captain Jack's Seafood Locker Reviews | Rating 4.5 out of 5 stars (8 reviews)

Captain Jack's Seafood Locker is located in Seward, United States on 303 S Harbor St. Captain Jack's Seafood Locker is rated 4.5 out of 5 in the category seafood market in United States.

Address

303 S Harbor St

Phone

+1 9072248082

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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K

KJ Bubby

I ordered the 10lbs golden king crab after shopping around and felt it was the best value and I was a little worried about the quality because I've never ordered it online before. But I have to admit I was pleasantly surprised at how good the legs looked, the fresh color of the legs, and how fast they arrived! I was worried that they would have a dull grey color or freezer burn, but they were really nice! I will definitely be making all my seafood orders from you guys from now on, thanks!

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Jim Avery

Salmon, crab and prawns were offered when I visited. I opted for smoked sockeye salmon. They also ship orders.

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Anna Baylis

I have been to Jack's one other time and purchased Salmon...it was great. Yesterday, I presented to inquire about shipping cost to send Salmon to my mother in California. I went in about 6:00 and was told that they would be open to 8:00 p.m. I took a picture of the price per pound before I left, then returned at 7:00 p.m. The cashier met me at the door, standing in the door (a gesture of not welcoming me in). I was surprised because it was 7:00 p.m. Well, they decided to close early. The message I felt was that you are not welcome because we have decided to leave early. I am not sure that I would have presented in this way to a paying customer or anyone else for that matter. Especially, when I told her I would return before 8:00 p.m. She then allowed me to enter and called for someone else to help me. This individual who may have been the manger or owner immediately looked at the fish I handed her and said "you know this is going to be 150.00." My response was that I looked at the price list an hour ago it was much less than that for 1-2 lbs of salmon to be sent by Federal Express. She then recanted stating "I said around 150.00." She did not say "around." Even had it been 150.00 did she somehow perceive that I could not afford it? She invited me to follow her to weigh it, I did. It weighed 1.5 which equates to 2 lbs shipping cost of 116.09. I am a psychotherapist and try not to read too much or make assumptions, too quickly. However, I felt un-welcomed and somewhat derailed by these interactions.

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Krista Polisena

Ordered some halibut for my Dad for Father’s Day. We live in Florida and visited Alaska years ago. He was so excited when it came and it’s perfect. I ordered the package with halibut and cheeks they were perfectly packed and came even faster than expected. 6/2020. Shipping was included. So from Florida thank you and I will for sure order again and tell everyone I know !!!!

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Leslee Wagner

I have ordered king crab from captain jacks for years. This is by far the best crab you can get. We always order red crab or colossal. They are not inexpensive but well worth every penny. We made the mistake once of ordering from a different company. Never again!!! This will always be our go to. Also we love helping a small local business!

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D J

Ordered online for a specific date, received confirmation of the order by email for that date, crab never arrived. In fairness they offered 25% off my next order and credited my account but a much anticipated dinner with guests was not to be.

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Robert Sheahan

I recently ordered 10 LBs of Premium Red King Crab from CaptainJacks for my. Daughter's birthday dinner. I used my Paypal account. When I received the acknowledgement email I didn't take the time to open it as the subject line told me that they received my order. When I didn't receive my order, I went online and discovered it was sent to an old address in another state. My fault-not theirs. I called and they jumped into action, They got a hold of FEDEX who retrieved the package, put it in their freezer and delivered it today (still frozen)! Captain Jack's management and staff were super nice and went beyond to make me a happy customer.

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Erik Salazar

Fantastic service every year I go to seward. You guy really go above and beyond. Thanks L