Baltimore, United States
521 E 25th St
N/A
+14102615555
The customer service at the E. 25th Street EZ Go is terrible , very unprofessional. I was a caller for the first time seeking to rent a car . Asking simple basic questions about renting a car for the weekend . Cost of Daily rate, mileage , any special weekend rates. The car was vey rude and acted as though my asking him a question was bothering him to answer / I asked for the manager , I believe Marsha is her name , was even worse as she defended her rude employee. Instead of trying to assist a first time caller . Do yourself a favor go to a reputable Car Rental Agency who do ' t mind answering basic car rental questions before they Rent a Car . Moreover at 91.00 a day , plus whatever charges they are certainly Not A Bargain . Very Poor customer service !!!!
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EZ Go is Horrible. I call 1 hour prior to picking up my car. Currently I am disabled and I did nothave transportation. I advised the Manager at the 25st location that I was catching a cab. She assured me that she would have a car waiting when I got there. Unfortunetly, when I arrived I was given a car that was full of smoke. I asked for another car and she informed me that she had given the car to another person. She she had company that was waiting in the lobby.
Good guys for problems fix.
Economical
Awesome people
Scam liar and con artist
Tried to rent twice on two different occasions. They're always out of cars.
It was okay
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