Philadelphia, United States
4985 Lancaster Ave
N/A
+1 2158799522
Absolutely unprofessional. I paid 267 for 100 gallons of oil. they came out they put 10 gallons in and said that my whistle wasn’t working I didn’t notice until 3 days later . I notified them That my whistle was working and that is very faint so they came back out. the second attempt they said that my fuel tank was cracked and leaking oil and only put 14 gallons in.I asked for a refund. I called another company who came and filled it the same day With no problems. when I looked at my refund it was 130 which means they charge me 137 for the two unsuccessful Fills. I called to complain and they told me I had to pay 35 for each of the deliveries because I didn’t get the full 100 gallons I ordered on to of the 24 gallons I received.
like
Okay customer service.
I've been a Cardinal customer for about 3 years now, and have always had good service and prices from them. They're always able to find my information right away when I call, and have always been very responsive. They were even able to deliver a day earlier than expected recently.
I hope they don't work like they drive. Truck driver decided to pull a uturn in the middle of a road and drove across two people's lawns, damaging the grass. They then proceeded to run a stop sign AND a red light with no concern for the cars that were in the intersection.
BEWARE - On two occasions, the price I was charged was higher than the quoted price. The first time this happened, I called and was essentially told I was wrong. The next time, I asked them to repeat the quote to make sure I heard it correctly. Again, I got charged 0.20 per gallon more. Never again.
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