Carle Place, United States
203 Old Country Rd
N/A
+1 5167396481
Kerbside pickupOnline estimatesDeliveryIn-store pick-upIn-store shoppingOn-site services
Wheelchair-accessible car park
My order came in pretty much on time it was a 5-6 week wait. The installers were professional, neat & made sure everything looked perfect! They even steamed my blinds & cleaned up what ever mess they made as far as dust. I would definitely recommend them if your not in a rush for window treatments!
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I was not happy with the time it took to notify me the shades were here. The installer was very nice but the brackets came off twice. I would like him to come back with better brackets.
The blinds are beautiful. But two valances were broken and one wand. I would have given 5 stars but for that fact. I hope I can get replacements for these items quickly.
It takes alot for me to write a bad review for a business because I generally have patience and I understand things happen, however, this store was absolutely AWFUL! Just awful. I wasn't notified when my blinds came in, even though I made it clear time was of the essence and I was promised them in 60 days. We're going on 90 now and they're still not installed (I did a partial install when some of the order came in). I was told to wait for a call for install by one customer service rep, then when I called back to tell them I wasn't contacted, another customer service rep told me I was lying. Then, I had a scheduled install, waited for it, and never showed. Was told it was a \computer glitch\. Every time I called to speak to a supervisor I was told they were \unavailable\. I will NEVER do business with them again, even though I already had a 2000 motorized roman shade already picked out for a different window. I'd rather go back to shopping around for a new window treatment than deal with this store again. **Update** As requested, order number 011968. Order is finally fulfilled and installed.
Had a blind repair done. Helpful staff. Made everything very easy. Quick turn around on the repair. Would have given 5 stars but I’m not happy with the new design of the mechanical parts they replaced. Blind goes lopsided to easy and you have to work at getting it straight as you go up and down.
Deli
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