Silver Spring, United States
Cloverly
N/A
+13018417373
Jim and his team are exemplary. You could reach him on off hours and will always get a response. Customer service is tremendous. Thanks for a job well done.
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I hired Jim Carr and Carr Security for a commercial barn renovation in Prince William County and Jim and his team installed the security system and the entire sound system. Jim is very professional, caring and an expert at everything he does. He was patient with job site changes and carefully Walked me through the various options. He is just a solid guy, hard worker and cares a lot about the final product and the client. I highly recommend Jim and his company and look forward to our next project together.
We have had a very positive experience with Carr Security group. They installed a home security system with sensors on doors and windows around the house. Everything was done right when they said it would - installers were polite and thoughtful. The ongoing service has been great and consistent - they are very responsive when we reach out. We feel much more secure in our home now.
We have used Carr Security Group for all our Camera and alarm needs at 5 different facilities for 10 years. Jim's personal and friendly customer service is second to none. He is able to help troubleshoot by phone. He has installed HD camera systems in all locations that even local police have been in awe of. 5 star service from Carr Security.
We could not be more pleased with the security services Jim Carr's company provides our condo association in Washington DC! A service all around. We are currently receiving building access services (key fob system), video surveillance, and fire monitoring/dispatch services through Carr Security Group. First of all, Jim and his team are true professionals -- they know their industry/technology inside out, they respond immediately by phone/email to all questions/concerns, and they do excellent work. Jim was able to anticipate every question and consistently offer thoughtful solutions. He was thorough, patient, organized, and extremely knowledgeable. Our prior security vendor was unable to diagnose a problem with our cameras after five visits during the course of two months; Jim and his team detected and resolved the issue immediately! Jim also identified other problems (e.g., we had not battery back up for the building access system so if the power went out, so did our key fob system). His installation was beautiful -- everything was neatly installed. We received such personalized care from Jim's team. Jim's pricing was exceptionally competitive as well. His quotes for very extensive upgrades were cheaper than what five other local companies could offer! We are so pleased.
Great service, upon arrival analyzed existing system was able to test all connections make corrections from previous vendor. Has continued very good service, very happy clients.
Ive been working with Jim for over 10 years. I have found his service and installation impeccable. Prices are very competitive.
Carr Security switched me over from an existing high priced system to their system very efficiently and by using the existing equipment. I am paying half the cost with better service. Thanks Jimmy and the rest of your team.
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