Carrollton, United States
1325 S Park St
$$
+1 7708361088
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car parkWheelchair-accessible entrance
Jo was Awesome \, Excellent customer service,..Was Very helpful and help me with everything I needed and was extremely quick!!! Need more people like that in the world!!
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Went for a simple laptop but the manager was aggressive in repeated pitches for one thing or another. He got worse as he \helped\ us, even though we already affirmed that we had a good antivirus and all that. While I understand that its his job to push for the extra sales, as I used to work for Office depot, but He made us uncomfortable and we felt that he wasn't actually listening or giving us just attention. I won't be back.
Since they have moved into this store they have a lot more variety. Just remember they are a chain and have to follow their policies and may not fit into the area the store serves.
Great staff, very helpful and informative. Always clean and well stocked. If you can't find what you need in store, easy to use kiosk is available to look up and order on line
Ok, so, I needed a lot of copies of the play I wrote. I approached the copy counter and was greeted by a beautiful smile coming from Montoya. I told her what I needed and my concerns, she replied, \ I can do that\. She literally made my day. I didn't feel like I was a burden to her at all. When my transaction was complete and I paid for it, I realized that I did not present my 20% off coupon that I had gotten the night before. She immediately called the manager who name is Nick. He came right over, showed Montoya what to do. He smiled the whole time while helping her. I asked if the 20% was worth us going through the necessary steps in order for me to get my discount, he responded, \ absolutely \. Nick and Montoya were absolutely PRICELESS to me. Nick saved me 26.00 and took the time to show me how I can save money in the future with Staples. Today, November 6th was a grand experience. Montoya agreed to put my play in the folders and have them ready for me right before closing. Now that's what you call customer service. Because of Nick and Montoya, I dont feel the need to shop anywhere else when it comes to office supplies. The customer service I received last night and today was absolutely phenomenal. Thanks Staples for having such a great team.
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Wheelchair-accessible car parkWheelchair-accessible entrance