Carrollton, United States
1321 Lovvorn Rd
N/A
+1 6783898049
It’s almost fake nice. The gated community made me choose this apartment complex over others. In the past the gate would be left open for whoever to drive in when you’re supposed to have a code or key fob. One side of the property is quiet and the other is loud and always having problems. Cops are here usually once a month for whatever reason. Would be nice for the staff to let us know about what goes on where we live. The gym isn’t that nice and last time I was there some of the equipment was broken. I’ve lived here for 2 years and it’s had its positives and negatives. That being said I will not be renewing my lease here.
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Not impressed with management on site and overall property management in their response to handling our sons move in. He was told he would received a Gift Card which was then not received, until we had to argue & dispute the denial of the gift card which in the end was not the full amount, he never received proper move in instructions from leasing office, his lease said 1 day, the management verbally said another. His apartment was not as it was indicated it would be. He had to wait an additional 4 days and live out of his car with all of his belongs. No empathy was shown at all. Overall, this place doesn’t make parents feel comfortable with your children being away from home. The property is beautiful but that’s the bandaid to cover the faults behind the scenes. The most helpful was Jarelli when all said and done.
Ashley has great customer service skills. She is really nice and does a really good job explaining the rates of the room and the leasing options and process. She gave a great tour of the room model. Absolutely loved it!
This is one of the absolute worst properties to live at in Carrollton. Management is basically useless and pretend to have no real power over their unruly residents. The property as a whole is very unkept and full of garbage. Do not sign a lease here it was h3ll.
I have had 2 packages sent back within 24 hours due to the office closing basically an hour before the time stated with the new updated hours due to COVID-19. This is simply ridiculous!! If you say you are going to close at 5 PM, why is the office continually closing not even up to 10 minutes after 4 PM?! If you state that your hours are until 5 PM, please actually mean it.
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