New York, United States
31 W 46th St
N/A
+1 2128400174
This is an entire scam. There is no one there “24/7”you have to call them and wait for them to get there. The worker said we pay for every individual bag for the day but when we rescheduled for an hour later they charged us a fee we were never told about beforehand until after. The guys working was very argumentative and rude and offered us a “deal” for a better price of 120 which is the same. THEN found out our bags aren’t even kept in lockers they’re stored together no matter what. This place is terrible, cash only because it’s a scam, very rude, and ridiculously not worth it. You’d honestly have better luck leaving your bags in an alley then deal with this place.
like
Luggage storage in a appartement. Correct service! 24/7 open (with additional fee) We dropped our backpack because we’re going to the tonight show.
Quoted us initially 120, told us AFTER we rescheduled that it was be an extra 30, and an additional tax that was specifically told would not be included. Our luggage was left in the middle of a room and not lockers, so we paid nearly 170 dollars for an initial 120- 6 suitcases for a few hours. Texted us after, “We look forward to receiving your negative feedback” Very unprofessional
they don’t keep luggage in lockers AND charged a 29 fee after paying for all day storage
This facility saved my day and I am so grateful, especially to the incredible employee KC. I rushed in from out of town and ran to the theatre the night before the Tonys, only to find out My bag was too big to take into the theatre, and no one could help. The theatre is in a Hotel for goodness sake, and it was just upsetting not even a suggestion or kind word. I found the # is CBH from the Edison hotel, dropped all my stuff off with the gracious KC and ran to the theatre only missing 5 monists of the show. I returned at 11:59 (pushing it I know) and grabbed my bag with a reasonable fee. (25 until 10 and a small addition fee foe every hour until midnight) My night was so close to being ruined, but KC the CBH luggage save my theatre experience and my date.
Deli
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