Cedar Grove, United States
56 Tower Dr
N/A
+1 8889980006
Allen Chimneys did an excellent job relining our fireplace flue and repairing some cracks in our firebox. Scheduling the work was very easy and tech-savvy, which I so appreciate! The workers were friendly, respectful, wore masks while in the house, and set up a cool plastic fort around the fireplace to ensure no soot escaped and got our walls/ceiling/floor dirty. Would have been 5 stars if Allen Chimneys could've done the chimney inspection themselves, but they're so busy right now they had to outsource. The person they recommended was excellent, but there was some disconnect, and the inspection was expensive and didn't count toward the overall cost of the work. Also felt that, once the work began, we didn't get much information about how long the job would take (3 full days), and once the job was done we had call them to ask how to use our new fireplace flue. Apart from that, the service was excellent and the work top notch. I will be recommending them.
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Finally - real fireplace experts! I previously was ripped-off by a well-known chimney company and had Theron (owner) come take a look at my fireplace. He really knew what he was talking about and did not try to upsell me at all. They replaced my damper, cleaned my flue, and did some great mason work in my hearth/firebox. I couldn't be happier with Allen Chimneys.
Allen Chimneys is very professional and does quality work. They were clean and protected inside areas during a Flue restoration project. The results looked very well crafted. The team doing the project were courteous and kept me informed by providing pictures for the areas worked that were not easily accessible. Allen Chimney came highly recommended and I would also recommend them for Chimney work.
Theron Allen answered our questions, explained things clearly and laid out our options. The three men who worked on our chimney were awesome too: professional, quiet, and careful. They left the basement cleaner than it was when they arrived. A definite five star experience.
Theron was prompt and thorough. Communication via email and text was convenient. The inspection report was clearly detailed and reasonably priced. We are definitely satisfied with their service.
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