Cedar Park, United States
The Parke 5001 183A, Suite 200
N/A
+15129801651
The ladies here are professional and accommodating. My out of state gift card wasn't working so they provided alternative options that made me happy. They sanitize the rooms after every use. Had a questionnaire to complete before arriving. Took my temp upon arrival. They have add on options for extra luxury and provide facials as well! Overall great service and I will drive a little further than my normal massage place. My normal place was booked and couldn't accommodate same day scheduling but Massage Heights had same day availability within 2 hrs of scheduling! Very pleased and looking forward to a facial soon!
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I had my first facial with Regina and she actually put me to sleep! While the extraction part was uncomfortable, she was up front with what I would experience. I'm definitely adding facials to my monthly service regimen here!
Customers beware! I came in for an appointment to have a knot massaged out. After the session I was convinced to book another appointment for a future massage with an extended time. However, after I booked that appointment they retained my credit card information and didn’t notify me upfront that their would be 100% cancellation fee. They only notified me through text message and a phone call a day before. It’s my mistake for not having the time to read it but, as a customer this should be brought up at the first substantial conversation about a future appointment. I won’t name anyone in this but, please be careful and make sure they explain to you their cancellation policy before you book a future appointment. Terrible way of doing business in my opinion but, to each their own. Tried calling to resolve this issue and I was only met with hesitation and disrespect.
I have been going to Massage Heights for a few months now and absolutely love it. The front desk staff is always pleasant, professional, and helpful. Due to a sports injury years ago I suffer from chronic neck pain. I have tried various massage therapists but nobody has ever helped as much as Tiana. She really listens when I talk about my pain points and uses a variety of techniques to get rid of knots and ease my tension and discomfort. Even though Massage Heights is a bit of a drive from my house, if Tiana is there I will always go without complaint! She is fabulous and I highly recommend her.
Gorgeous location. Very inviting/relaxing.
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