Cedar Park, United States
2804 Great Valley Dr
N/A
+1 5122676776
I'm sad to say I have never ever had to post a 1 star review in my life, however this lab is EXTREMELY unprofessional. We asked for them to wrap clasps around the distal of the posterior teeth of an acrylic flipper and they didn't follow the instructions, no biggie, we delivered the case with clasps placed between the teeth . 2 months later the patient came in for an exam and told us how unhappy he was with it due to the clasp location. I called the lab and explained what happened and I know it had been some time, and asked if they would be willing to remake it, but understood if they wouldn't. I was polite and gentle and just wanted to see if they would fix their mistake even though it had been awhile. Long story short the man I spoke to was demeaning, showed no compassion for the patient and was plain rude. He blamed us for not being clear even though it CLEARLY says please wrap around the distal of the posterior teeth AND we drew it on the script. We were looking for a new denture lab because we do a ton of dentures, this one unfortunately will not be getting our business.
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There is absolutely no better Lab or restorative support for the All on X procedure than Star Dental Lab. They pride themselves on quality and it speaks for itself in the work that they provide. The true value comes from the vast knowledge that Jack has about the procedure and the ability of the lab to help out when thing inevitably happen. I wouldnt trust anyone else!
Jack Fountain and Star Dental Lab are awesome! I appreciate his knowledge and frankness about implant supported hybrid dentures most valuable. We recently worked together on a case and chose all zirconia due to limited space and whoa ! What a beautiful restoration . My patient is very pleased and I know we knocked this one out of the park.
Star Dental Lab is the premier Implant Lab in the country, and after working with them, I can see why my Implant Rep recommended them. They came to my Dental office and worked closely with the Patient and our team to design one of the best cases I have ever made. Kudos Star for a job well-done.
My dentist uses Star Dental Labs to create their porcelain crowns. Well I had several teeth that recently needed overhauling, and Jack (of Star Dental Labs) ‘made’ the teeth for my dentist! What a perfect color match & perfect fit; simply perfect! If you are a dentist and need a new lab or a patient who cares about the quality of the tooth, please check out Star Dental Labs. You will be happy you did!
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