Chambersburg, United States
1436 Lincoln Way E
N/A
+17172643359
We have purchased multiple vehicles from this Fitzgerald location over the last ten years. Their sales team is always fantastic, upfront and friendly. They also properly staff the sales team so you aren't waiting around until someone can work with you, which can be mildly frustrating. My sister just purchased a brand new 2021 Nissan Rogue and it is worth at least checking out. The upgrades from the last few years are a huge improvement. If you're interested in a new or lightly used vehicle this a great option in Chambersburg.
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My experience at this dealer was amazing. I was referred here by my Father, so that was already a point in their favor. (He doesn't give out solid recommendations very often, picky man) The salesman, Kennedy, was very enthusiastic to help and immediately made me feel welcomed. One thing in particular that i liked about this location was that i didn't feel pressured to buy anything. He helped me choose between a few used options, and we took them for a test drive. He wasn't pushy or overbearing in anyway. He was also extremely knowledgeable about the steps needing to get me in the car i was looking for, and elaborated on things that I didn't quite understand, without any hesitation or frustration. I am a man working on building his credit up after years of slacking, they were willing and eager to help me out. They detailed and filled up the car, and even made sure i was satisfied with that before i drove away. They even held on to it to fix a few things before handing over the keys. Not all dealers are that up front and honest, and i appreciate that. My Used Hyundai even came with a 3 year warranty, and a perks card to use on things i may need for my vehicle. Overall this place is great, and I plan to buy from them for any future cars i may want/need.
On Friday afternoon my Tacoma was having what I thought would be a computer issue. I made a call to Tony in the service department, and I’m sure it was a time when everybody was ready to knock off for the week. He listened to my diagnosis of the truck and gave me several options that I should go check before having it towed to your facility. I thanked him for his time and went to the truck to try what he told me. Nothing seemed to work. I called him back again and he gave me more options if those hadn’t worked. He was very thorough in his instructions and even gave me some cautions before he hung up. This whole scenario took about two hours for me and probably 20 minutes to half an hour on the phone with him. I can’t thank him enough for his help at a time when I had no idea what was wrong with my truck. Tony had taken the time away from his work ,not knowing me, or knowing that I had dealt with him before to help me. I hope Fitzgerald Toyota has recognized what a valuable employee they have in Tony and have made it well worth his time to be employed with them. Thank you again Tony, Sincerely, Ami
Everyone was friendly and helpful and two individuals that I worked with directly - Bradley and Jeffrey - were a pleasure to work with. Thank you for making this car purchase a pleasant experience!
I was so Happy yo drive 2 and a half hour to get the car I wanted for the price I paid, Great customer service, everyone was so helpful and they work with you for all your needs. It is a great place to go for business.... Thank you
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