Chambersburg, United States
3747 White Church Rd
N/A
+1 7177091700
Jenni from their customer service department was extremely helpful, courteous, and patient in assisting me with a rather difficult situation and despite us being disconnected twice for unknown reasons, was persistent in calling me back and seeing our matter through and resolved to our complete satisfaction, and was very glad that because of her help our future transactions will not be hindered by our peculiar payment option for services rendered. Many thanks to Jenni; she is a true asset to your company. And thanks for the very good service you have provided us for the past almost four years.
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Received a call from the service that we've used for 20yrs and have set our tote at the same location always. They said their driver now don't like where we were setting the tote. Said it wasn't out next to the road. Here is a picture of where we always set it. Can't get any closer to road without being on the road. Called and cancelled service went with Parks which is cheaper anyhow.
Always leave my trash can in the road on route 30. I do not for the life of mr understand why they do this and now the can is in pieces. I have connected them to replace the trash can, no avail. About to change trash companies.
Don't make this about your customer - this is about Waste Connections. You have one job to do in your contract with Cumberland Township. Pick up the trash. When you decide to leave trash in the bin after you move the goalposts as a punitive measure, you are not fulfilling your contract. You are lucky to get 1 star and that is for the grace of the rating system in place. You deserve no stars. Do your job.
I've used these guys for several years and have never had an issue. Customer service is always great as well. One of the posters claims to have used them for 20 years and has one issue and writes a bad review? I think that's a little harsh. Gotta love people. You're only as good as your employees, and it's getting harder and harder to find good help. I would imagine it's even harder in this industry.
Deli
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