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Black Hat Security - Home Security Arizona

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Chandler, United States

blackhatsecurity.com
Security system supplier

Black Hat Security - Home Security Arizona Reviews | Rating 4.8 out of 5 stars (5 reviews)

Black Hat Security - Home Security Arizona is located in Chandler, United States on 665 E Geronimo St. Black Hat Security - Home Security Arizona is rated 4.8 out of 5 in the category security system supplier in United States.

Address

665 E Geronimo St

Phone

+1 4808304428

Accessibility

Wheelchair-accessible entrance

Open hours

...
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Christina Melendez

Have been trying to get a hold of someone for 4 months and can’t get a call back this is the worst company I’ve ever worked with. 4 months and zero call backs. You never answer the phone. I have reported them to the BBB who also can’t get a hold of them. Disgusted

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Kimberley McElroy

Great set up process - incredibly thorough. We had been considering getting a new system for a while now, and you just couldn't beat their price! Free install, Free panel, Free \Skybell\ door bell, all the sensors for 36 a month with a 3 year contract. Love the panel - it's cute and matches the light switches, you can use custom pictures that scroll through when the panel goes to sleep. The install process was quick and easy. Landon was an exceptional install professional - very polite and informative. We very much appreciate how helpful he was! I'm really glad we made the decision to use Black Hat - if you're considering making the decision to get home security, go with Black Hat!

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Scott Barnes

Was a great five star company when we signed up with them three years ago. They are about to lose my business. Door bell camera malfunctioned in early June took several trys to get a hold of someone and then it wasn't until the 10th of july for a tech to come out. He determined the camera was defective but did not have a replacement with him. Was told we would be contacted to schedule a replacement. It is now August 26th. No contact. No one will answer the phone, return calls to messages left or respond to emails.

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Cara Meyers

We have had Black hat for a few years now. They used to return my calls immediately, but now I can’t get a hold of anyone. Our cameras keep going out and I have to continue to reset them. But the fact that I have left numerous voicemails and can’t get anyone to call me back is ridiculous! The first time, it took someone 2 weeks to call me back and they provided me with bad information, now I have been trying to get a hold of someone for past few weeks and still nothing. Customer service has definitely gone down hill. I am looking to cancel.

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Jackalyn Rene

After years of skepticism about home security systems, we are finally believers! We had our system installed by JD and he was so thorough about the whole process, made everything super simple and patiently answered all of our questions. Very impressed with everyone we’ve interacted with and looking forward to being a long term customer.

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