Chandler, United States
500 N 56th St UNIT 16
N/A
+14803703333
We used Magic Touch Carpet Cleaning before we moved into our new house. They provided us with a great package deal to stretch and clean the carpets and steam all the tile flooring. Mike, the owner, and his team did a fantastic job, were a pleasure to work with, and accommodated our schedule to get the job done. We have already referred them to others and I love being able to support a local family owned company. Highly recommend!
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WOW!!! I am absolutely speechless trying to find the right words to express my gratitude for the job Adam & Ryan did! We are all just besides ourselves to see our 10 year old carpet look like new again! They really do have a magic touch when it comes to carpet cleaning!! I would most definitely recommend them to anyone in need of the services they have to offer. You will be glad you did! Sincerely and God bless, BJ
I recently contacted Magic Touch to have them kick out a small ripple in my Master Room carpet. The owner, Mark, came to my home to take care of my issue. The carpet is about one year old and in excellent shape. My wife and I are the only occupants and take extremely good care of our house. We even avoid walking on our carpets with street shoes. From the very start it was our feeling that Mark was trying to up sell us. He said out bedroom carpet needed to be cleaned along with our Master Bathroom tile. I told Mark that the bathroom floor had been sealed when we had it installed one year ago. I offered to show him the bottles of the products used. He refused and stated he knew all the floor products and there was no problem cleaning it. He assured me it wouldn't remove the finish. However, after the floor dried from his cleaning it was all patchy. There were areas where the finish was removed and others where it was not. It looked terrible. My wife texted him and he said he didn't know that the floor was polished. But, I state again, I had offered to show him the previous products used. He took no responsibility. My wife and I had to go to Home Depot and buy 45 worth of product and 4 hours of our time refinishing the floor. It looks great now. About the way before it was touched. If you look on his Facebook Page, a post of his dated 4/18 states \ We must drum up business so we can all survive. Give us a call\. I feel it wasn't my best interests that were being taken into consideration. I know we are all in a period of tough times. Doing the right thing never goes out of style. Not in normal times and especially in these times. Taking responsibility was the right thing to do. Very disappointed. Even when cleaning the carpet nothing was moved. Not even an ottoman that weighs less then 10 lbs. They just cleaned around it. I didn’t expect them to move furniture, but really?
Adam with Magic Touch showed up on time and was very courteous and polite. He cleaned our sectional, ottoman, a few area rugs and all the tile in our home. Our floors and rugs look amazing and smell so fresh! Exactly what we needed to get a head start on spring cleaning. I will definitely use them again and will gladly recommend Magic Touch!
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