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Sunset Spas

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Chandler, United States

sunsetspas.us
Hot tub store· Hot tub repair service

Sunset Spas Reviews | Rating 4.3 out of 5 stars (5 reviews)

Sunset Spas is located in Chandler, United States on 1305 S Arizona Ave. Sunset Spas is rated 4.3 out of 5 in the category hot tub store in United States.

Address

1305 S Arizona Ave

Phone

+1 4806567267

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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Eduardo Gimeno

This review is about our sales experience, and will be updated upon delivery, installation and use. That being said, we initially went to the place across the street, and being treated as rudely as we were, we came across Sunset Spas on the way back to the freeway. We were instantly greeted by both salespeople (even though they were with customers). Right away, felt at acknowledged. we walked around for a few minutes while others were being helped, then the sales manager came over to us, asked us a few questions (we have very specific requirements for the spa we wanted), he showed us two models, a special order, and an in stock. We went with the special order, at which point we mentioned that we were meeting someone for lunch. He told us it would take 10 minutes to place the order, we were out of their in 10 minutes. So happy with the way we were treated, with the available models they had, and all of the options we could customize. Well earned 5 stars!!!

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James Grega

GREAT SPA AND DELIVERY WENT GREAT ! READY FOR SUMMER NOW

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David Handy

Here are the details of my experience purchasing a spa from Sunset Spa’s: PRO’s: - Knowledgeable sales people - Large selection - Fair prices - Easy to do business with - Super fast delivery. Purchased on Saturday and they delivered it on Monday. Of course the SPA we selected was in stock, not back ordered. - The true test of a company is how they handle issues. We had an issue with the installation. Which they corrected the next day. Made a special trip out to our house to fix the issue. CON’s: - Make sure your site and electrical is ready when the installers arrive. The installers aren’t electricians so they can only connect service that is up to code. In my case the electrical whip was too short. Despite my electrician being on site the installers couldn’t wait for the electrician to replace the whip. They had to leave before the spa could be reassembled. The next day sunset sent someone out to make everything right. It’s been about almost a month since our new spa arrived. We are very happy with both the Spa and the buying experience. The installation wasn’t picture perfect but all was made right quickly.

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Jen Gutierrez

Outstanding product and customer service! Mitch took the time to help us (first time spa buyers) and went above and beyond when we had a few electrical issues on our end. He made sure we were able to get everything set-up and even walked us through a quick start-up, as well as offering to send someone over to show us all the bells and whistles and maintenance tricks that we were unable to do when it was first installed due to the electrical issues. We really appreciate Mitch and may have to just stop in to say hello now and then :)

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Travis Oscarson

If you're looking for a great spa then this is the place. Honest people with great prices.

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