Chantilly, United States
14063 Willard Rd
N/A
+17034629705
Honest guys with good pricing and quality work. What else do you need?
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The owner Sam is incredibly knowledgeable and always goes above and beyond for his customers. I track my cars I need tires replaced quite often. I wouldn't go anywhere else.
Love my tires, fair price for what you get, and free rotation for the life of the tire. I was referred here by someone else I trust, and I referred my roommate after. They're just a good business.
I took my car to Tire Shop & Auto because of their good reviews at their Vienna VA location. I figure that a shop with great reviews would offer honest service. My car is making a vibration noise. The store owner/ manager said he will run a diagnostic on my car to find the problem. He called me back 2 hours later and stated that my front tires need to be replaced. I told him my tires are brand new and then he said that he will switch tires from one side to the other side and will do an alignment, that should fix the vibration noise. I picked up my car around 3pm. When I drove the car it was still making the vibration noise. I called the store and I told them my car is still making the same noise. He said he doesn't know what going on and to call back tomorrow when the owner, Sam, will be here. I called the following day and I spoke with the manager/owner. I told him Sam my car still makes the same noise! The owner Sam told me he did an alignment or whatever work he did on my car not to fix the problem but to prevent the problem from getting worse. He said I can replace the 2 front tires. maybe that will help to stop the noise. I asked him what if it’s not the tires because my tires are brand new. He said it could be your wheel bearings, WOW. I paid them 80 to run a diagnostic to figure out what exactly is wrong with the car. I guess he didn't even bother to run diagnostic. Very shady, very dishonest. you wont be in business for very long if you continue rip people off. I submitted my complaint to business bureau as well.
Very professional and friendly service. I can trust them with all my cars.
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