Chantilly, United States
14421 Chantilly Crossing Ln
$$
+1 5712673119
N/A
No-contact deliveryDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Kids' menuQuick bite
Awesome and delicious food, I loved the ambience this spot has, and the cashiers were very friendly. Will definitely visit here next time.
like
Good big hamburger
One of the worse customer experience ever. I ordered food through their app and saw free delivery so I decided to choose that. Big mistake. I got an email confirming the order and that I would be delivered in 40 minutes. I called half an hour after the expected delivery time and was rudely told that they have been waiting for me to pick it up. I explained that I ordered delivery and the employee said that they don't deliver so I need to contact the delivery service I used. She wouldn't believe me that I used the app. The manager got on and I had to go through the same conversation with him. He finally admitted that it's a corporate issue and out of the stores control. The whole time he made it seem like it was my fault for using the app to order delivery and that he couldn't or wouldn't offer any solution but for me to drive out and pick up the food. Told him to cancel the order and he said he would try. Burger Shack from now on.
Great burgers. A whole lot of fries.
Food was prepared quickly and it was delicious. Restaurant was clean and the staff was friendly.
Deli
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Kids' menuQuick bite