Chantilly, United States
4447 Brookfield Corporate Dr
N/A
+1 7033520042
I used Lux to install carpet for me a few years ago. They did such an outstanding job, i decided to contact them to sand, stain and seal my hardwood floors. Heather visited my house and provided an estimate and made a few additional recommendations. Mel led the team doing the work, his crew was professional and provided me with daily updates and did a beautiful job. I could not be happier. Call Lux, you'll get competitive prices and outstanding quality. I've attached a picture of the old dark boring floor and the Lux makeover for your information.
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I will say, I was super picky when selecting a company to do my floor replacement for my home. A friend recommended Lux Flooring Specialist and decided to give them a shot. I am extremely glad I selected them because I don't think I ever had a better experience. The Rep I spoke to was super nice and engaging which made it easy for me to make the decision. He even helped me with selecting the flooring for my home. During the install, a crew of 4 came and immediately jumped in to begin the work. They were super professional and they even covered a lot of my personal belongings that I hadn't moved yet. They cleaned up so well that it even felt cleaner then the way I gave it to them. The quality of the floors exceeds my expectations and the service was definitely up to par based on the referral I got. I highly recommend using Lux Flooring Specialist for your next home project. I assure you they won't disappointing.
We have used Lux Flooring Specialists for several client projects that have involved new carpeting, refinishing hardwood floors, and installing new flooring. In each instance, the estimate was very reasonable, the workmanship was top-notch, and the resulting floors looked fabulous. We highly recommend Heather and Lux Flooring Specialists - they take good care of our clients, which makes us look good for referring them!
As part of a larger remodeling project, our builder recommended Lux for all the flooring in our home: new wood floors, a carpet runner for the stairs, and vinyl tile for our laundry room. Lux has a HUGE selection to choose from, and they provided expert guidance in explaining the differences among the types of wood, tile, and so on. In particular, our customer service/sales contact (Heather) was outstanding to work with. In addition to being a lovely person, she was highly responsive and quick to get back to us with answers to our questions. After the project was completed, we decided we wanted (additional) carpet runners. Heather worked diligently to get the carpet cut and bound to our specifications (long story but we wanted something a little out of the ordinary). In addition, some binding came loose a year or so later on one of the runners (turned out to be our fault - perhaps a little overzealous with the vacuum cleaner?). Heather & Brenda arranged for the runner to be picked up, repaired, and returned within a week's time. All during the time of Covid, when nothing is easy or fast to accomplish! Kudos to Lux -- I highly recommend this company for any type of flooring needs.
My property has been using Lux for over four years now and I can truly say we are happy with the service provided to us every time! Its start from the Office staff to the Techs install. If there is ever an issue anytime, rest assure it is address ASAP! The Owner is the nicest person you could ever meet and so is my Sales Account Manager. If you ever need a company for Carpet Services, who cares about their customer, look no further Lux is there. Thanks for taking care of my Property over the years..
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