Search Icon

Boston Orthopedic Respiratory Equipment

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Charlestown, United States

bostonorthoresp.com
Medical supply store· Medical equipment supplier· Scooter rental service· Sleep clinic· Wheelchair rental service· Wheelchair store· Medical Supplies· Sleep Specialists· Scooter Rentals· Mobility Equipment Sales & Services· mobility equipment supplier· Retail· Orthotics & prosthetics service· Scooter repair shop· Surgical supply store· Wheelchair repair service

Boston Orthopedic Respiratory Equipment Reviews | Rating 3.4 out of 5 stars (5 reviews)

Boston Orthopedic Respiratory Equipment is located in Charlestown, United States on 175 Main St. Boston Orthopedic Respiratory Equipment is rated 3.4 out of 5 in the category medical supply store in United States.

Address

175 Main St

Price range

$

Phone

+1 8008546370

Service options

Kerbside pickupOnline careDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
E

Erin Jansky

I reserved a rental chair from this company in the fall. My surgery was postponed twice, due to COVID and eventually canceled. In mid-January, I both called and emailed my reservation and requested a refund (within the allowable timeframe). I was assured by phone and email that my refund would be processed. It has now been over one month, multiple calls and emails and somehow, my refund has still not been processed. When you call, you end up at some call center being told a representative will call you back. Now they are simply ignoring my calls and emails. I have no idea what the issue is and they have turned what started as a pleasant transaction into a sour one. Don't rent here, don't trust them. Communication is terrible. Buyer beware.

M

Miss Katie J

The customer service was amazing. We had arranged for my wheelchair to be ready on a Thursday. Since they didn't have my chair they loaned me one. They estimated that my chair would arrive in a week. The next day (Friday) my chair was delivered fully assembled at my husband's request. Thanks everyone for the great service. To update this my wheelchair had some strange defect. Customer service was great. Tried several times to fix it and then replaced it free of charge. Nice when you get results like that

H

Holly M

I needed a special piece of medical equipment which they had in stock, and were thankfully open on Saturday. Every staff person I spoke with had excellent customer service and helped complete the transaction with ease. I drove over 2 hours to pick it up same day, and was able to get it via curbside pickup which I am grateful for. I especially enjoyed the customer service from Olga, who helped me with directions, staying on the phone with me until I could locate the shop. Thank you!

A

Andy Bellizzi

I highly suggest you look elsewhere. I ordered a rental chair for an family member coming to our wedding. Due to health reasons they were unable to attend. We canceled the rental 40 days before the wedding and Never received a refund. I’ve called and spoke with someone numerous times being told that my refund was gonna pending, or on its way and never got a refund. There customer service was rude most of the times I called. They constantly say they are short staffed so no one has time to look into it.

K

Kate OBrien

I am nearly 60 and have not seen customer service like this since I was a kid. I broke a section of my CPAP machine and searched all over for a company to find a part replacement. When I called Boston Orthopedic, I was told that they did have a part, but it was an opened return and could not be re-sold. I was then offered the replacement part at no charge---I was completely taken aback by such generosity. It was a complete throw back to me to the times when businesses really cared about their customers. My elderly uncle is moving in with us this summer and you can bet I will be giving this company my business.

Top 10 companies in Medical supply store category in United States

Close