Charlotte, United States
6600 W W.T.Harris Blvd
N/A
+1 7043579924
I have been a customer since we moved to Charlotte. Today just reinforced it. Door issue, off the track, etc. Called the Charlotte office and Ricky was here in no time....despite it being Friday afternoon with my end of the day call.. The five stars are for Assa Abloy’s maintenance plan...but more than that, you get great technicians like Ricky who go above and beyond.
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Nice people, but I’m giving it a 1 Star, because for a truck driver, driving a 53ft road tractor, this place is awful to deliver to. There’s so much junk in the delivery area, it looks like a landfill, then on top of that, you’ve got to blindside back into the door. You guys should really clean up your delivery lot. Just saying.. Sh*t looks like a category 5 hurricane hit the parking lot.
It was thankfully a simple fix but Brian W made sure everything was in good shape and I once again have a safe and secure door!! Thank you!
Tim Johnson was GREAT! He did a wonderful job on the weather stripping around my garage doors. He also programmed my garage keypad and lubricated the doors. Excellent customer service. If only all repair men were that friendly and accommodating!
The technician - Tim Johnson - was great! Came out to fix a minor issue, replaced light bulb and even did general maintanence on the door while he was here. Professional and I appreciated the tips on keeping our door in good condition. Highly recommend!
Deli
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