Charlotte, United States
440 S Church St
N/A
+17043330081
I brought in a suit to have very minor alterations made. I brought it in on a Monday and they assured me they would have it back to me the following Wednesday (9 days later). I came in that Thursday (10 days) to pick it up, it was not ready and they told me to come back the next day. Prior to driving there the next day I called them in the morning to make sure it was ready and to my disbelief they told me it wound not be ready until that evening. I then came back that Saturday (12 days!) to pick the suit up and they would not discount the price whatsoever even though they were 3 days past the date they assured it would be ready by, they charged me over 60 for a hem and a slight change to a suit jacket even after taking 12 days. I will never use this business again for ANYTHING and will openly refer people to other cleaners after the way I was treated.
like
Friendly service and small family business
What an awful experience. I've been here a few times, but on my last trip all of my clothes came out smelling terrible. If I had to describe the smell, I would say it was like musty gym shorts. I took the clothes back, and the owner argued that they didn't smell at all and there's no reason to re-clean them. She went as far as to track down other customers in the store to \prove me wrong\. I eventually had to give up and find another cleaner to take out the awful smell they put on my clothes. If you want quality service, please heed my advice and go elsewhere.
Friendly and convenient experience. My go-to place for dry-cleaning and alterations.
Absolutely awful. They damaged three pairs of my pants and chipped several buttons. When confronted they said they would repair the buttons for free (which they charged me for) and took no responsibility for the pants. The owner gave me an excuse that the damage was due to my desk chair rubbing on my pants. Each time the pants were damaged, I noticed it upon picking up from the cleaner (Never heard of that happening to anyone else either). Avoid at all costs, it's a bad operation and a bad owner.
Deli
The best companies in the category 'Deli'