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Empire Carpet & Blinds

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Charlotte, United States

empirecarpetandblinds.com
Carpet store· Flooring store· Tile store· Retail· Blinds shop

Empire Carpet & Blinds Reviews | Rating 3.5 out of 5 stars (5 reviews)

Empire Carpet & Blinds is located in Charlotte, United States on 10500 McMullen Creek Pkwy. Empire Carpet & Blinds is rated 3.5 out of 5 in the category carpet store in United States.

Address

10500 McMullen Creek Pkwy

Phone

+1 7045413988

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Repair servicesService guarantee

Open hours

...
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B

benjamin ellis

They never call before coming and randomly show up one morning. I was out doing something when they showed up. I give them a call back less than 30 minutes later. They tell me they are not coming back and it will be two weeks. Your company is a joke and your customer service is nonexistent.

G

Gail Torres

Installation was a disaster, these people have no respect for customer's time. Was supposed to be morning appointment, didnt show up until 2 then couldnt finish because their tool broke so promised to return first thing next morning. It is 10am and no show. They left my top step with carpet hanging over it kind of like a slide, very dangerous especially because my husband uses a prostetic leg and need stability. On the lower steps the carpet tacks are exposed so I cant put my 16 month old down.

T

Teresa Love

Empire makes the sales then they contract the work out different workers. My first experience was great. The last experience was hell just like others states they had to reschedule due to lack of materials, when they arrived two weeks later he broke something in the floor . I had to pay for a Plummer 320.00. Trust me don’t use them. You never know who they are going to send to your home. I went through hell.

A

Amanda Z

Had a great experience! Dave was our sales consultant and he knew what we wanted. Clearly knows what he’s doing. Didn’t sell me the most expensive thing in the store. Told him what I was looking for and he made it happen. Miguel and his team was so efficient. They took all the right steps and got the job done in a timely fashion. Highly recommend!

V

VPL

Did not wear a mask during Covid

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