Charlotte, United States
3707 Scott Futrell Dr
N/A
+1 7045885558
Just got back from my 30 minute appointment. Went in for a PS4 HDMI port repair and Mr. Perry was super helpful, explained things to me as he went along, talked about business all the while he was working! He finished the replacement, dusted out my console, removed and reapplied the thermal paste and troubleshot a problem I mentioned to him about it turning on suddenly with no contact to the sensor or any controller. He quickly, confidently and courteously handled everything all for a reasonable price that he quoted over the phone when I made the appointment; no upcharge! Genuine guy, I will absolutely be bringing my business here from now on. Notes: cash only & the building that it's in no longer has the banner saying Reapers, but it's still in the same place as Grimm's Hydrographics.
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Great spirited mom and pop shop for techies and gearheads. Great story in this company. Charlotte deserves this type of integrity and customer service as well as hospitality, honesty and ingenuity. I recommend this company to anyone who needs gaming repair and assessories... Humble environment.
My boyfriend said that he is the best HDMI Man in the world he knows exactly what he’s talking about and doing. With the up most customer service, I recommend everyone! GO TO GRIMMS!
Took my son's game here and ower was able to fix it.. it's been awhile ago he done a great job and guess what I have to bring another ps4 to you see you soon.Like tommrrow Great job good good customers services in and out going home with the game in my hands fixed..
My son broke his hdmi port on his xboxS so I brought it here. The owner of Reapers fixed it and I Paid the man. When i got home, my son plugged in the out cable hdmi and noticed that the cable hdmi in port was missing! Buyer beware... you are not paying for a new port. He takes out the broken one and replaces it with the one next to it. Now my xbox is missing the port we used to plug in the cable box. Not what i was expecting.
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