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Universal Windows Direct of Charlotte

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Charlotte, United States

universalwindowsdirect.com
Window installation service· Door supplier· Siding contractor· Windows Installation· Door Sales/Installation· Siding

Universal Windows Direct of Charlotte Reviews | Rating 4.4 out of 5 stars (5 reviews)

Universal Windows Direct of Charlotte is located in Charlotte, United States on 3101 Yorkmont Rd Ste 300. Universal Windows Direct of Charlotte is rated 4.4 out of 5 in the category window installation service in United States.

Address

3101 Yorkmont Rd Ste 300

Phone

+1 7045941900

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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Marian Ashley Gordon

This is a quality window. So much nicer than a 150 construction grade window. The installation is quick and they work swiftly as a team. We had old wood windows and replaced all but our 3 new single hung construction grade windows in the remodel. 4 years later I was frustrated with the lack of quality of those construction grade windows. I had to lean on the window to latch it, for example. And it had no security feature to prevent entry if we cracked the ground floor windows. They looked great but they were cheap. We decided to go ahead and replace them to match. The crew was in and out in about an hour. They did good work and cleaned up fairly well. They were even early. Great warranty on the product.

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Pepper Mint

UWD product is not durable. I brought a fiber glass entry door November 2019. The door was installed January 2020, I was so happy! By May 2020 the window inside of the door started to melt. UWD replaced the window I thought that was the end, could have possibly be a defective product. Within 5 months the same problem happened, but even worst. I am still waiting to replace the window. Was told by the salesman to replace my storm door with a low E storm door. Which I did, but that didn’t help. This door is a hazard, it smell like melting plastic that’s about to catch on fire. I thought about getting Windows from this company but after my continuous problem with this door, I changed my mind. THIS IS UNSATISFACTORY. I have attached pictures of the door. This is cheap, cheesy product for high dollar price.

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Scott Pennell

The overall experience working with this company was excellent. From the estimate, measurement and final installation process I couldn't be more pleased. Their installation crew was top notch when explaining and showing me our issues that needed to be repaired during the new install. The work was spot on in detail and finish. Their clean up after the job was complete was what I expected, as in pretty much spotless. I would definitely highly recommend their product and services. And be sure to ask for the Kings Mountain installation crew:). Thank you for a job well done.

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Daisy Gray

Chris G came to our home (promptly!) and was courteous and professional. He explained who Universal Windows is as a company and what they have to offer. He explained the differences in components of the windows and why Universal Windows was the best choice. They truly offer a great product! He went over the pricing in detail - including pricing from competitors. After much thought, we decided to go with Universal Windows Direct because they offer the best window for the best price. Chris gave us confidence in the company's customer service. We are excited to have our windows replaced!

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Joanne Kline

We had been talking about getting windows replaced for a year and we ran across these folks at the Dixie Classic fair. We set up an appointment for a quote. And I have to say, start to finish this has been a really great experience. The sales guy who came out was professional, friendly, and fun to talk to. He spent over three hours with us, answering all our questions and going over all our options. I came away feeling like he genuinely WANTED our business (of the other two we had appointments with, one didn't even bother showing up and the other seemed bored out of his skull and was done in under an hour with his \presentation\). The guy who came out to do the second measurements was also very professional and informative, told us everything we needed to do to get ready for the install. We were told it would take 6-8 weeks to get the windows but they were ready in about four! And then the installers who came out were GREAT. They got the job done in a single day, did fantastic, and they were so funny and polite. They made it so easy and painless and treated us very well. The quote was competitive (about in the middle of the range we got, but the cheapest guy was some private contractor and the most expensive guy was 7k more and super rude), the quality of the work exceptional, and we LOVE our new windows. I've been recommending them to my friends who are interested in windows because we've been so happy with the process from the get-go.

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