Charlotte, United States
627 Minuet Ln Suite D
N/A
+17042405643
From Jayna in the office to Tommy & JJ on the install team my experience with Viva was outstanding. I had a 18' ceiling fan changed and had a number of issues crop up (the fan company didn't included a long enough cord for the extended downrod, nor did I have the correct diameter downrod). None of the issues were Viva's fault or under their purview, but they helped me throughout the entire process nonetheless. Including refitting my fan to accept the right downrod! Absolutely the best contractor experience that I've had in years. Their follow-up and follow through were top notch as well. I'll definitely be hiring them again for any electrical needs.
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Called yesterday afternoon and they were here first thing the next day. Very professional and friendly. Did job quickly. Will definitely use them again. Tommy Vaughn and John were awesome.
Jimmy, Paul and Shannon did a great job installing our LED recessed lighting on our main level and in our basement, which has very high ceilings. They were professional and priced reasonably. They worked quickly and communicated with us very well to complete the project. I would highly recommend them for all your electrical needs. We hope to do a few more projects with them in the future.
I could not be happier with Jeff, Cody and the entire Viva team! We chose Viva based on their reputation and outstanding ratings and they certainly lived up to everything that we have read and heard. Jeff and Cody installed outdoor landscape lighting and deck lights that look fantastic! They explained their plan for the day when they arrived, answered all of my questions, and made sure of exactly what I wanted done before they began. They also installed a new outdoor outlet and a whole home surge protector. They got it all done in one day and they took very good care of our lawn. If I didn’t know where the wiring was, I wouldn’t know it even existed. The surge protector is worth every penny and I think everyone should have one. Literally two days after the install we had a nasty Feb thunderstorm roll through, small price to pay for the comfort of knowing all of our electronics and appliances are safe. Great job Viva team, I can’t imagine us ever using anyone else!
I have had Viva Electric on 2 occasions. The electricians were excellent. They were prompt , respectful and efficient. While they were on an existing call they asked us if we ever considered whole house surge protectors? My husband had been considering installing them so he told them to proceed since they were already here. It took them 20 minutes, maybe 30 and the charge was 375 per unit. We needed 2. Once they left he found that the exact same surge protectors were 90 dollars on amazon. We really felt taken advantage of - paying 750.00 ( 570.00 for installation) for about 30 minutes of work and they were already here! My husband called the office to speak with someone. They said they would call us back. Have waited all week and have not received a call. Very disappointed in the value of Viva Electric!
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