Charlottesville, United States
215 Avon St
N/A
+1 4342960129
Mike was great! The company as a whole is reliable and professional. It has good COVID protocols as well.
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We had our old heat pump replaced. Everyone involved was helpful and responsive - Brian walked me through our options, handling the purchasing/scheduling quickly and was incredibly respectful of our need for a quick replacement on a tight budget. He personally dropped off a heater for our nursery until the work could be completed. Kevin came out to do the install. They made fast work of the replacement, cleaned up afterwards, and were gracious enough to coordinate with us throughout so that we could squeeze in our son's naps between any of the louder parts of the process. I can't thank everyone enough. We feel a huge relief to have a functioning system. Looking forward to having our other unit replaced by them soon. COVID-specific note: Everyone that came to the house wore masks and maintained distance. Paperwork and payments were handled online to minimize contact.
Thank you for spending so much time last night getting our ducts balanced. The temperatures all over the house are the best they have been since we have lived here. Also I know that must have been a LONG day being here so late- thank you!!
Hash did a wonderful job today. Repaired and completed scheduled maintenance. He is professional, courteous, and knowledgeable. Now we’re ready for the snowstorm tonite! Thank you for you help, Hash and Beck Cohen.
Today, Ryan Waters installed a new Lennox Heating system which replaces my 10-year-old builder quality unit with his teammate, working with a professional demeanor, shifting smoothly and quietly to each new phase of the replacement process operation. It's rather daunting to rip out an old unit and replace a new one, but Ryan made it seem simple! Yesterday, Brian Calloway and cohort removed the inside furnace and sealed three floors of vents with a quiet, professional work ethic which left me extremely comfortable that they were pros. They reported finding a ten-year old filter which had never been changed by previous owners or me (yuk). Hopefully my allergies improve! Both teams wore masks and moved silently from task to task with an extreme manner of making me feel comfortable with the process and were polite, knowledgeable and made me feel very much at ease watching them remove the old and replace with new. And, in addition, all of my questions were answered with a polite and knowledgeable answer by all Beck Cohen employees. I would highly recommend their company's responsiveness to past calls for assistance when my older died out and taking out a maintenance agreement.
Deli
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