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Chartway Federal Credit Union

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Humble, United States

chartway.com
Federal credit unionATMBank· Bank· Credit union

Chartway Federal Credit Union Reviews | Rating 3.2 out of 5 stars (5 reviews)

Chartway Federal Credit Union is located in Humble, United States on 9441 Farm to Market 1960 Bypass #100. Chartway Federal Credit Union is rated 3.2 out of 5 in the category federal credit unionatmbank in United States.

Address

9441 Farm to Market 1960 Bypass #100

Phone

+1 8006788765

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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M

Michelle Michon

This branch cannot even handle a simple secured loan without screwing it up. They said they didn't withhold the funds in my account as if their mistake was a \good thing\. They gave me an additional checking and savings account and said they would have to delete all four if I wanted it back to just two accounts. When I went to withdraw most of my funds to transfer to a different bank, they said they could consolidate the four accounts down to the two I had asked for and guaranteed it would not affect my auto pay. Well, that was a lie too. Do not trust them with your money and do not trust one word they tell you. Also rude at the drive through. Lazy and unprofessional.

T

Tracie Smith

Omg Dana has the best customer service ever she went over and beyond to open my account. She also, help me set up online banking. She's the bomb.com

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Paul T

Karla provided great Service. Dana was great help also. Thanks.

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Emily Brawner

Had a good experience. My sister in law banks here in VA and I have heard great things about this credit union. Christopher is very nice and is always willing to help. I don't know the other ladies names but they are very nice. Would recommend.

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Lauren India

DO NOT USE THIS BANK! It is a SCAM! They will give you assurances that they care but they do not! I signed up for a spend 10 with 10 transactions and they would give you 100 back. The card stopped working by the 6th transaction. I checked every time I was going to use it that it had money on it and I did! This last time I went to use the card and it declined. I called and they said that I would have to call back in the more because the \card experts\ are gone for the day. I called back the next morning at the time they said they would be open and they said they were closed. I called a few minutes later and they said it was an ongoing issue and they were fixing it. I called two days later and they said that I would have to go to the bank. So I went to the bank and they said that I would have to call. So I called right there is the parking lot and they said that this is an ongoing issue and they are working on it. I tried for months to get this fixed and at the same time they were charging me declining fees, I had fraud, and they charged me for not using the account! This last lady didn't care and told me if i wanted it fixed then all I had to do was pay the fees! THEY ARE CON ARTISTS! DO. NOT. GO. TO. ANY. OF. THEIR. BANKS!

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