Chesterfield, United States
18167 Edison Ave C
N/A
+13148728000
No answer and they are no longer in business. The Sound Room has taken over their phone number and is cherry picking their customers.
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Was told directly by the manufacturer of the device I needed repaired, QSC, that this was an authorized repair shop. I have called multiple times only to have my call go directly to voice mail OR no answer at all. Today I called, someone picked up the phone and hung up. If all of that isn't a sign there is something wrong with this place, I don't know what would be. At least I didn't drop off anything for repair. Judging from these other reviews, that experience would certainly be a nightmare! Here's some advice, close your doors and put a voice message on that says you don't want any business and people won't bother you!
Jeff and crew at St Louis Computronics are a trusted and competent repair resource for all levels of electronics. I use them exclusively for repair and service of high end and vintage pro sound equipment. I have been delighted with service and quality. Be prepared for up front time wait time of 2-3 weeks. They are very straight forward with disclosing this. If you need expedited service, they will explain what can be done in very practical terms. Don't expect idle time for chit-chat...they are courteous...but also have a time sensitive business to run.
So far, So bad. dropped my receiver off on 1/12 for a short in the wiring on the on/off switch....they said the work would take 7-10 days. No call back after 19 days and all their calls go to voice mail which they have yet to return. make sure you save your receipt so it's easy to get your equipment back after they don't fix it for weeks on end. ULTIMATELY....i got a call back within a day of this posting and i changed my one star posting to a three star posting. They did get it fixed. They got it fixed the first time, at the price they said they would. It could have been a much better experience had they been in contact with me when they said they would.
Best repair shop in town! I play music around St. Louis and have taken guitar amps, bass amps, and guitars to Computronics for the last 4 years. Nothing that was fixed has ever had to go back for repairs since I brought it in. They always cut me good deals on repair costs as well. Besides just being reliable and quick, they are always available to help troubleshoot problems you might be having in your rig or home setup. I won't take my audio gear anywhere else, and when my friends ask where they should go for audio electronics service I always recommend this place.
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