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The Magnolia Apartment Homes

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Chesterfield, United States

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The Magnolia Apartment Homes Reviews | Rating 4.4 out of 5 stars (5 reviews)

The Magnolia Apartment Homes is located in Chesterfield, United States on 1173 Pompeii Dr. The Magnolia Apartment Homes is rated 4.4 out of 5 in the category apartment buildingapartment complexapartment rental agencycondominium complexcondominium rental agencyreal estate rental agency in United States.

Address

1173 Pompeii Dr

Phone

+1 8667593837

Open hours

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J

Justin Wallace

I wasn't going to leave a review until this month's community letter went out (I am sure they will not like this review as I am in term; \poking the bear\). Because they said \Magnolia Apartment Homes is dedicated to exceptional customer service...\ I figured I had to voice my opinion. So here are my pros and cons. When we first moved here from Texas we found this complex and absolutely fell in love with the grounds, the people, and how close it was to everything. The transition of a big move was going smoothly; that we had no complaints, until the neighboring apartment building caught fire. We went from being in contact with the office staff to basically being cut off from contact when we had certain questions about what we needed to do next. When we finally got in contact with someone; they would not help us get our apartment fixed in a timely manner. That happened in September 2020; everything finally got resolved in January 2021 with people attempting to clean our carpets from the fire. We had to stay in our apartment (that was full of smoke) because they did not offer a vacant apartment or hotel to go into for the duration of the renovations or the removal of smoke damage. They called people to come clean the air ducts out in October 2020; and the technician was in awe that they called them in after a period of time. We were breathing in the soot the whole time. Other than the failed communication of the upper management when the fire happened; I have no other complaints about this complex. As stated above; they have nice grounds, nice people, and it is centrally located to everything and anything you want to go do.. it even has a bowling alley right down the street. The rent is fairly priced; but so are the other apartment's in this general area. (attached are some of the photos from after the fire; you can see what we had to clean up.)

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Nina Starship

I recently moved from California and I was a little nervous but everything is amazing!! Feels so homey and I love the wood flooring!! Everyone is really nice. I love that there’s a goodwill right next door

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Cory Prahl

My patio door handle broke. Called and asked for a replacement. They did so promptly. Further, my patio door has problems unning\ on its track. Without asking for this to be remedied JJ went above and beyond and fixed it anyways. Thanks!!

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Pim Boonstra

I moved into a one bedroom at Magnolia about two weeks ago. So far, I've been very satisfied with the place itself as well as the service. There were a few minor issues in the home that needed to be address by a technician, but they were resolved quickly and diligently by John R. Smith. The only downside of this place is the amount of natural lighting coming into the home. I've spoken to a few tenants when I was cleaning mine to maximize the amount of sunlight that enters the home and all mentioned having the same issue. The walls being painted grey instead of white also limits the reflection further into the home Overall, this is a wonderful place and I'm happy I moved here!

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Andrea Rand

I love this community! It's updated, close to everything, and Andi and Karly in the office are friendly and helpful whenever I have questions. Any maintenance issues? Mario and John take care of it immediately.

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