Chicago, United States
5501 N Broadway
N/A
+1 7732937200
Toilets
Wheelchair-accessible entrance
This was my second visit to the salon. Kim cut my hair about three months ago and I was very happy. I've been growing my hair out and just needed a trim. I went in this last Saturday, after calling to schedule an appointment and wanted a trim and a possible highlight. Once I arrived, I asked about the highlighting prices and it didn't seem like there was much interest in highlighting my hair, so I said I'll just do it myself like I usually do.... I then got shampooed and came out for Kim to TRIM my hair. She asked how short and I said, just trim it to clean up the ends. My hair was to the bottom of my bra strap. When Kim was done, she had cut 4-6 inches of my hair off. I felt so violated, upset, angry.... I tried to reach it from the back and said, it's so short!! You cut it all off. Kim said, oh it's beautiful. You look beautiful. Me - utterly shocked at what just happened. Two years of growth - GONE!!!!! All because I guess she decided to cut my hair like she wanted. It's ruined and gone. Now I have two more years to get back to where I proudly was.... Thanks a lot, Kim. You will never receive my business again and I will be sure to deter people from entering. Beyond upset and it's not something you can get back. Advice - LISTEN!!!!!!!!!!!!!!!!
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Got my hair cut here after 2 years of not cutting it. I feel like a new person and I'm very glad I chose this place. Just great!
Very nice people and great haircuts! The salon is also very clean and nicely decorated, it makes you feel like you are at a spa :)
It was so good, so like I wanted it to be!! The color, the style, the service, so professional!!! Thank you so much ,Kim!!! Stay safe and healthy!!!
I recently cut my hair from Bionic, she cut my hair too short and not in proportion. My hair looks very uneven. I showed her long layered cut which was exactly what she did but my complain is that the layers were too short. I already told her I don't want to cut too short, but she never listened. My first layer starts from my ear but I asked her from my chin and now I cannot even tie a pony tail. i have really delicate hair and also suffer from hair loss. I am scared I wont grow my hair with the same quality again.
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