Chicago, United States
744 N May St
N/A
+13123610329
Brought my laptop in to be fixed. Marc was very professional and always kept good communication with me throughout the process. Although he could not find the problem, he gave me great advice about how to move on and did not charge me for the work he spent on it. I would recommend him to others who need their devices fixed.
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Great experience, they came to me, repaired my machine in 24 hours for a flat fee, parts sold at cheaper than what I could find myself online, exactly what I was looking for. I think its just the one technician, so call ahead: as I said before, he picked up my machine from my house & returned it (included in the flat-rate), but I do believe there this is only within certain distances. Ever spill liquid on your machine & then drop it as well? Well, it was one of those types of days. Great stuff, love supporting local businesses.
The cursor on my eight-year-old iMac stopped cold. After unsuccessfully trying everything else to revive the cursor, I brought in the computer and the mouse. A tech staffer (or maybe the owner) could have told me to leave the unit for diagnostics, but instead tested the mouse, pronounced it dead, sold me a new, upgraded magic mouse, and I was on my way within 30 minutes. Many thanks for your professionalism and sense of urgency.
That screen you are seeing in the picture didn't even exist after it was accidentally ripped off the computer when my son knocked it off the counter. As in pancaked. Flattened. Apple store told me that the machine was too old for them to fix, but I gave these guys a call & not only was I out the door for a fraction of the price of other shops I called (they wanted 550), but they picked it up from my house for \free\, hahaha. Honestly, it was great. I was able to select which kind of part that I wanted (used or new) for the price, and the flat 200 rate included installation of other upgrades, so I got a new battery (40), new solid state drive (don't remember), and they even upgraded my memory for free! My old drive was damaged due to the fall, but they managed to get the data back, again: covered by the flat-rate. If you go to their location, you need an appointment - its just one or two guys I think. Love shopping locally & having my \trusted mechanic\ down the street from me!
My MacBook had the dreaded \spinning beach ball\, and I needed my machine fixed right away since I was traveling soon. Mark talked me through the process & he went out and grabbed the new hard drive (solid state, baby!) and I dropped off my machine with him in less than an hour. A couple hours later, and it was like a new machine & I was on my way. I couldn't believe that it was really that easy, lucky for me he had an opening that day, otherwise I would have had to wait a week for the machine as he was booked completely! That could have been a deal breaker for me, but its also a good sign that I chose the right place! I didn't know it at the time, but for some services they have a free pickup / dropoff, so I didn't even have to leave my house after it was repaired, which was nice since I was still packing. Wish I'd have known about that before I drove over to his workshop, which was sort of strange but I guess all that matters was the outcome: I'm a very happy customer and have saved CompuTechs number in my phone. thanks again
Deli
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