Chicago, United States
303 E Wacker Dr Suite C-06
N/A
+13125523006
They are courteous and get every last minute job i have done on short notice and with excellent quality. you can't beat them in price, service, quality.
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AMAZING! This was a ridiculously urgent print job and Dominic handled everything with ease! Was printed in delivered in practically less than an hour. Absolutely thrilled with the customer service!
Shocking level of incompetence and terrible customer service. Go anywhere else. Really. Do yourself a favor. Lots of nice reviews here, but based on my experience think they're written by the staff. Had a very simple print job -- 10 photos, custom cut to Ikea frame specs. First of all, they made it really complicated with multiple phone calls and e-mails. Which means it's five or six biz days later until they're ready. Except when I get there, guy says 'Oh, I had you down for tomorrow' (no apologies, just a flat out lie).Tells me to come back in 15 mins. I do, turns out they've mounted them with bubbly laminate. So he tells me to come back in 30 mins for prints that will fit in frame. Of course, still not ready. Nearly two hours later, I finally take the prints back to my office. To find our -- they're cut to the wrong size. That's when the real drama ensues. They somehow cannot believe they could ever cut pix to the wrong size. Long internal investigation into how on earth this could happen. I'm not interested -- just want the pictures in time to hang on wall for boss's visit. I suggest they reprint, I'll pick up. They say no, we want proof. I say I don't want to waste more time on this -- can you have them ready to go when I come in with your proof that I know how to use a ruler. Nope. It costs money to print. Fine. I drop off the prints, tell them I'll be back in an hour to pick it up. And of course, they're not ready. They (finally!!!) offer to drop them by my office when done. And guess what -- STILL NOT THE RIGHT SIZE AND ONE PICTURE MISSING. Unbelievable.
Deli
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