Chicago, United States
1141 W 63rd St
N/A
+1 7734342200
Kerbside pickupIn-store pick-upIn-store shopping
DO NOT SHOP HERE, YOU WILL REGRET IT. THE BUSINESS IS A FRAUD AND THEY SELL DYSFUNCTIONAL DEVICES. If I could give this place 0 stars I would. A little over 2 weeks ago I came up there to unlock my iPhone 8 so I could switch carriers. Jay, the general manager, failed to unlock the phone and all around completely disabled the new SIM card I just received from my new carrier while trying to unlock it—worse than how I even came in. After spending over 2 HOURS in the store with him disabling my phone, Jay then offers to give me a discount for a refurbished iphone 6s in exchange for my iPhone 8, I accept since I had no other device/working SIM card at my convenience when I needed it right then and there. He gives me the refurbished iPhone 6s and the volume on the iPhone is terrible whenever I’m on a phone call— the person on the other end can barely be heard and this is before I’m even 7ft away from the store when I realized this. I go back a second time telling him my concerns and he ARGUES that I’m wrong saying to me, “You’re saying you can’t hear him but I can.” As if I was lying, downright abhorrent customer service. Going back and forth with me trying to tell me his product isn’t janky. He then offers to give me a different refurbished iPhone 6s and to come back in 2-3 days for it when it arrives as if I have time to keep traveling back and forth all for a phone. I come back and he gives me a refurbished iphone 6s for a THIRD time and as soon as I get home the screen is constantly displaying, “NO SIM” I had to keep taking the SIM card out and putting it back in JUST for it to work long enough until I was able to replace the phone at a better store. I didn’t even bother going back. APPALLING CUSTOMER SERVICE AND AWFUL PRODUCTS, DON’T WASTE YOUR TIME. THANK ME LATER!
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I have to visit there again
I Spent 320 On 2 Outfits I Plan On Shopping Here Often This Was My 1st Experience Within The Confines Of Their Walls
Great place for what you need.
They keep it real
Great place to shop.
Deli
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