Chicago, United States
4536 N Elston Ave
N/A
+17736852900
One of their drivers, cab #2785, cut me off, almost forcing me into another car. When I pulled up next to him, he was flippin' the double birds, gladly, as I took a pic. Called the company and they bounced me to 3 different people. Last person finally sent me to a 4th, which was a cell phone, who didn't answer....and had a full mailbox. They apparently don't care about employing dangerous drivers.
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Dangerous drivers. Whether I'm walking, driving or using a people carrying service it never ceases to amaze me how many people your company almost kills. I don't think any of your drivers are legally licensed. If they are they would know what the rules of the road are. The amount of times I personal property or my life have been in danger because of your company is inexcusable. I hope you go out of business and if you reading this review and you're considering using this company. I am a CDL Class A driver which means I drive the biggest heaviest machinery that you possibly can on the road. I know my stuff about vehicles. These people are pathetic I need to retrain their drivers or go out of business.
His name was not working but yes I am going to send the money.
The usual city service and assertive driving to get me from where I loaded in, to my destination at first seemed routine. As I took out and put my wallet away for payment, the cell phone that had been in a sheath on my belt, came off, and I left the cab, and my phone behind, having gotten a receipt from the courteous driver. I hadn't noticed the cell phone was missing for 15 minutes. Like so many, the phone is so integral to life today. I was able to borrow another phone, track the driver down, through Dispatch, with the cab number on the receipt. The driver brought the phone back to the drop-off location, left it with a doorman. I could not be more pleased at the service of the driver in #3337, and even taking off from the building (likely to get another fare) before being able to stop and wait for another tip to substantively be complimented for the good service. Thanks again! One suggestion though - the company phone number is not on the Receipt. It would be good to include that on the print-outs.
If I could give less than one star, I would give ZERO! My daughter jumped in a cab from the airport and specifically asked what the flat rate would be to her hometown. The drivers reply was intended to intimidate as she was asked, \What? Is this your first time taking a cab?\ She was then told there is no such thing as a flat rate...We have taken numerous cabs to the airport for less than half of what she was charged. It was not even a weekend (if that should matter) In addition, an extra charge was added onto her bill that was more than half of what the actual fare was. When I called the phone # once she came home, I was told no one there could help me but would transfer my call to someone that could. There I was told it was after business hours and to leave a message but the Que was full. NEVER EVER WILL I GET INTO A BLUE AND ORANGE TAXI. I have put another taxi app on my daughters phone for future rides, filed a dispute of charges with our credit card and will call them first thing in the morning. I will also be calling the Better Business Bureau and the city airport to report the company unless I hear from someone before 5pm tomorrow. I am so angry we were ripped off.. We have taken limos with 4 ppl to the airport for half of what she was charged.
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